Skype for Business
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@Nic said:
Our work just switched over - now the Lync app is Skype for Business
And now no one can chat, I am guessing.
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@technobabble said:
I am using the Skype for Business software as it was part of my Office 365 download.
It appears that SfB wants me to use the [email protected] address, but then won't login using
[email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.
I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.
Go into, Settings -> Tools -> Options -> Personal -> Advanced.
Change manual config to look like this:
The address is: sipdir.online.lync.com:443
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@technobabble said:
I am using the Skype for Business software as it was part of my Office 365 download.
It appears that SfB wants me to use the [email protected] address, but then won't login using
[email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.
I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.
The admin account shouldn't have a skype for business login, I believe it needs to have a mailbox on the account to work.
You should use the [email protected] format for it I believe
Have you tried [email protected]? -
@coliver said:
@technobabble said:
I am using the Skype for Business software as it was part of my Office 365 download.
It appears that SfB wants me to use the [email protected] address, but then won't login using
[email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.
I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.
Go into, Settings -> Tools -> Options -> Personal -> Advanced.
Change manual config to look like this:
The address is: sipdir.online.lync.com:443
If your DNS is setup right you don't need to do that.
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@scottalanmiller said:
@Nic said:
Our work just switched over - now the Lync app is Skype for Business
And now no one can chat, I am guessing.
Actually it was pretty seamless. The only minor issue was some people not appearing online the first day, but since then we've had no issues. Our IT folks at Webroot are pretty good so we rarely get badly treated (except for that one time I had to reseat some new RAM
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@thecreativeone91 said:
@coliver said:
@technobabble said:
I am using the Skype for Business software as it was part of my Office 365 download.
It appears that SfB wants me to use the [email protected] address, but then won't login using
[email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.
I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.
Go into, Settings -> Tools -> Options -> Personal -> Advanced.
Change manual config to look like this:
The address is: sipdir.online.lync.com:443
If your DNS is setup right you don't need to do that.
True, that is the solution I have since I don't have access to the special DNS settings lync needs.
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Using [email protected] as the sign-in address give the error
"Can't sign in to Skype for Business SfB could find a SfB server for technobabble.us."
If I use [email protected] for the sign-in address I am prompted for a password which I supply (can use it to log in to O365 webs-just tested it) and now the error is:
"Can't sign in to Skype for Business SfB The user name, password or domain appears to be incorrect.
According to my O365 my organizaional domains are: technobabble.us, and tnbonline.onmicrosoft.com
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@coliver said:
@technobabble said:
I am using the Skype for Business software as it was part of my Office 365 download.
It appears that SfB wants me to use the [email protected] address, but then won't login using
[email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.
I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.
Go into, Settings -> Tools -> Options -> Personal -> Advanced.
Change manual config to look like this:
The address is: sipdir.online.lync.com:443
I am trying this now...
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Found the troubleshooter that has me attempting to login to Lync web scheduler.
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@thecreativeone91 said:
@Nic said:
Our IT folks at Webroot are pretty good
So do they use webroot AV internally?
Yup, we use the business version on all our machines. They have it nice and locked down so we can't mess with the settings or turn it off
Also they block access to Steam which I'm less happy about.
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Trouble shooter had me login using [email protected] which worked. However next step was using the [email protected] which says:
The account you used to sign in is not provisioned for Skype for Business services.
Arrg...troubleshooter says get a password change.
