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    Skype for Business

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    • coliverC
      coliver @technobabble
      last edited by

      @technobabble said:

      I am using the Skype for Business software as it was part of my Office 365 download.

      It appears that SfB wants me to use the [email protected] address, but then won't login using

      [email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.

      I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.

      Go into, Settings -> Tools -> Options -> Personal -> Advanced.

      Change manual config to look like this:

      2015-05-14 12_32_06-Advanced Connection Settings.png

      The address is: sipdir.online.lync.com:443

      ? T 2 Replies Last reply Reply Quote 0
      • ?
        A Former User @technobabble
        last edited by

        @technobabble said:

        I am using the Skype for Business software as it was part of my Office 365 download.

        It appears that SfB wants me to use the [email protected] address, but then won't login using

        [email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.

        I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.

        The admin account shouldn't have a skype for business login, I believe it needs to have a mailbox on the account to work.

        You should use the [email protected] format for it I believe
        Have you tried [email protected]?

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User @coliver
          last edited by

          @coliver said:

          @technobabble said:

          I am using the Skype for Business software as it was part of my Office 365 download.

          It appears that SfB wants me to use the [email protected] address, but then won't login using

          [email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.

          I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.

          Go into, Settings -> Tools -> Options -> Personal -> Advanced.

          Change manual config to look like this:

          2015-05-14 12_32_06-Advanced Connection Settings.png

          The address is: sipdir.online.lync.com:443

          If your DNS is setup right you don't need to do that.

          coliverC 1 Reply Last reply Reply Quote 0
          • NicN
            Nic @scottalanmiller
            last edited by

            @scottalanmiller said:

            @Nic said:

            Our work just switched over - now the Lync app is Skype for Business

            And now no one can chat, I am guessing.

            Actually it was pretty seamless. The only minor issue was some people not appearing online the first day, but since then we've had no issues. Our IT folks at Webroot are pretty good so we rarely get badly treated (except for that one time I had to reseat some new RAM 🙂

            ? 1 Reply Last reply Reply Quote 1
            • coliverC
              coliver @A Former User
              last edited by

              @thecreativeone91 said:

              @coliver said:

              @technobabble said:

              I am using the Skype for Business software as it was part of my Office 365 download.

              It appears that SfB wants me to use the [email protected] address, but then won't login using

              [email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.

              I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.

              Go into, Settings -> Tools -> Options -> Personal -> Advanced.

              Change manual config to look like this:

              2015-05-14 12_32_06-Advanced Connection Settings.png

              The address is: sipdir.online.lync.com:443

              If your DNS is setup right you don't need to do that.

              True, that is the solution I have since I don't have access to the special DNS settings lync needs.

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User @Nic
                last edited by A Former User

                @Nic said:

                Our IT folks at Webroot are pretty good

                So do they use webroot AV internally? 😉

                NicN 1 Reply Last reply Reply Quote 0
                • T
                  technobabble
                  last edited by

                  Using [email protected] as the sign-in address give the error

                  "Can't sign in to Skype for Business SfB could find a SfB server for technobabble.us."

                  If I use [email protected] for the sign-in address I am prompted for a password which I supply (can use it to log in to O365 webs-just tested it) and now the error is:

                  "Can't sign in to Skype for Business SfB The user name, password or domain appears to be incorrect.

                  According to my O365 my organizaional domains are: technobabble.us, and tnbonline.onmicrosoft.com

                  1 Reply Last reply Reply Quote 0
                  • T
                    technobabble @coliver
                    last edited by

                    @coliver said:

                    @technobabble said:

                    I am using the Skype for Business software as it was part of my Office 365 download.

                    It appears that SfB wants me to use the [email protected] address, but then won't login using

                    [email protected] (office 365 user and admin) and [email protected] (o365 admin and email address created for the account 1.5 years ago) addresses.

                    I have tried using technobble.us\alex and tnbonline.onmicrosoft.com\Alexander as well.

                    Go into, Settings -> Tools -> Options -> Personal -> Advanced.

                    Change manual config to look like this:

                    2015-05-14 12_32_06-Advanced Connection Settings.png

                    The address is: sipdir.online.lync.com:443

                    I am trying this now...

                    1 Reply Last reply Reply Quote 0
                    • T
                      technobabble
                      last edited by

                      Found the troubleshooter that has me attempting to login to Lync web scheduler.

                      1 Reply Last reply Reply Quote 0
                      • NicN
                        Nic @A Former User
                        last edited by

                        @thecreativeone91 said:

                        @Nic said:

                        Our IT folks at Webroot are pretty good

                        So do they use webroot AV internally? 😉

                        Yup, we use the business version on all our machines. They have it nice and locked down so we can't mess with the settings or turn it off 🙂

                        Also they block access to Steam which I'm less happy about.

                        1 Reply Last reply Reply Quote 0
                        • T
                          technobabble
                          last edited by

                          Trouble shooter had me login using [email protected] which worked. However next step was using the [email protected] which says:

                          The account you used to sign in is not provisioned for Skype for Business services.

                          Arrg...troubleshooter says get a password change.

                          1 Reply Last reply Reply Quote 0
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