CloudatCost and Fibernetics April to May Outage

thegillion

Here is my IOWait from one of the boxes that just got brought back up...
01:53:57 PM     all     12.47      0.00      9.12     26.66      0.00     51.75
01:55:07 PM     all     23.65      0.00     14.91     37.25      0.00     24.20
26% and 37%, those are crazy numbers!

02:20:01 PM CPU %user %nice %system %iowait %steal %idle
02:30:01 PM all 0.20 0.00 0.34 0.06 0.07 99.34
Average: all 0.20 0.00 0.34 0.06 0.07 99.34
^^SSD server with 2 CPU and 2GB of ram

06:20:01 PM CPU %user %nice %system %iowait %steal %idle
06:30:02 PM all 0.28 0.00 0.15 0.69 0.03 98.84
06:40:01 PM all 0.36 0.00 0.20 0.82 0.05 98.57
Average: all 0.32 0.00 0.18 0.75 0.04 98.71

^^SATA backup server with 512mb of ram and 1CPU

Danp

Just got the following via email:

Cloud At Cost System Message:

05/01/2015 05:36 PM
FREE CloudPro for all existing customers.
CloudatCost is offering for a limited time existing customers which have purchased servers using the "OneTime" option can migrate FREE to CloudPRO service with no monthly costs.

CloudPro is the next generation of CloudatCost which will soon offer many extra features such as multi datacenter, redundant networks, additional OS Choices, advanced API and many more features scheduled for release in the next few weeks.

To migrate your existing server resources simply login to the panel at https://panel.cloudatcost.com, find your server you wish to migrate and select the "Migrate" option.

Please ensure you backup your data.

Once completed you can click CloudPRO and you will see all your resources you can start using.

scottalanmiller

Wasn't redundant networks one of the selling points of the current solution?

A Former User

@scottalanmiller said:

Wasn't redundant networks one of the selling points of the current solution?

It's always been one of their selling points. That and using Fibernetics and their data center. They have redundant networks. So it was true. They just didn't fail over to them. So, It's honest marketing. We just assume redundant means they will fail over.

Sparkum

@thecreativeone91

Ya they have redundancy, but not automatic it seems.

A Former User

@Sparkum said:

@thecreativeone91

Ya they have redundancy, but not automatic it seems.

Redudancy isn't automatic or not. It just is. It's the failover that's automatic. SAN sales people (and many others) pull this kind of stuff all the time.

dafyre

I had a blip in the panel, but I can also confirm that Re-Image has been replaced with upgrade hardware.

When the panel is working, I DO still have access to power on / off.

A Former User

@dafyre said:

When the panel is working, I DO still have access to power on / off.

But is it actually working? Mine is still there but it never actually powers off or restarts. It just says it is.

A Former User

Panel is down for me again with this.

scottalanmiller

@thecreativeone91 said:

@scottalanmiller said:

Wasn't redundant networks one of the selling points of the current solution?

It's always been one of their selling points. That and using Fibernetics and their data center. They have redundant networks. So it was true. They just didn't fail over to them. So, It's honest marketing. We just assume redundant means they will fail over.

Like how most SAN marketing works. It's redundant like they bought more than they need.

scottalanmiller

@Sparkum said:

@thecreativeone91

Ya they have redundancy, but not automatic it seems.

Not until people threaten them.

scottalanmiller

@thecreativeone91 said:

@Sparkum said:

@thecreativeone91

Ya they have redundancy, but not automatic it seems.

Redudancy isn't automatic or not. It just is. It's the failover that's automatic. SAN sales people (and many others) pull this kind of stuff all the time.

Yes. Like in England having redundancy means you have more employees than necessary. Being redundant means you'll be fired.

I have redundant couches. I can only sit on one at a time.

scottalanmiller

@dafyre said:

When the panel is working, I DO still have access to power on / off.

Does it do anything? Or is it a marketing button?

dafyre

@scottalanmiller said:

@dafyre said:

When the panel is working, I DO still have access to power on / off.

Does it do anything? Or is it a marketing button?

I should have thought to check it... but I was actually just waiting around for my system to come back up so I could make backups.

scottalanmiller

@dafyre said:

@scottalanmiller said:

@dafyre said:

When the panel is working, I DO still have access to power on / off.

Does it do anything? Or is it a marketing button?

I should have thought to check it... but I was actually just waiting around for my system to come back up so I could make backups.

A couple of us checked it. It does nothing.