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    Panda AV is having a bad day

    IT Discussion
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    • nadnerBN
      nadnerB
      last edited by

      sad-panda2.jpeg

      1 Reply Last reply Reply Quote 1
      • nadnerBN
        nadnerB
        last edited by

        Annnd because Red Panda's are awesome:
        over-reaction.gif

        1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender
          last edited by

          I got bit by this - I'm almost more sad I didn't get to bring this to group 😜

          We got hit with this at 7:45 this morning. Of course at first we weren't sure what was wrong (but looking at the streams of emails coming in from out AV some of them claiming files in the AV folder were bad made me think the AV was suddenly broken).
          I started a mad dash at first thinking I should tell everyone to shut down their computers, but quickly rethought about that and instead just told everyone 80+ people to just walk away - stop using your computers (in retrospect I should have told them to get off the network too). I was running under the assumption that a bad DAT has been pushed (felt awesome to be right) and I grabbed a stack of unused laptops and started booting them up, disconnecting from the internet as soon as possible (disable wireless) and then proceeded to uninstall the AV. This worked! I was in business with machines that didn't seem to have the issue. We handed these machines around to get key areas access to our main applications. This surprisingly took a long time, finally around 11:30 we received notice via email (I called support and left a voicemail since they didn't answer - and still now 12 hours later still no call back) that they were aware of the problem, had pulled the bad DAT and were researching solutions to the affected machines.

          around 12:30 I was able to start checking all of the computers around the office and found that we only had 15 machines that actually had downloaded the update and need to be fixed. As of now I'm still waiting on the aforementioned fix.

          Damn it's been one hell of a day!

          1 Reply Last reply Reply Quote 3
          • nadnerBN
            nadnerB
            last edited by

            Well done @Dashrender !

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Good day to move to Webroot!

              DashrenderD thanksajdotcomT 2 Replies Last reply Reply Quote 1
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said:

                Good day to move to Webroot!

                We just renewed for one year

                nadnerBN 1 Reply Last reply Reply Quote 1
                • nadnerBN
                  nadnerB @Dashrender
                  last edited by

                  @Dashrender said:

                  @scottalanmiller said:

                  Good day to move to Webroot!

                  We just renewed for one year

                  See this post
                  http://mangolassi.it/topic/4245/panda-av-is-having-a-bad-day/11#
                  😛

                  1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    Good day to move to Webroot!

                    LOVE WEBROOT! Doing some stuff under their Ambassador program soon!

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      i'm sure webroot is good. i'm liking vipre w/ gfi or maxfocus or whatever it's called this month.

                      sorry dash

                      T 1 Reply Last reply Reply Quote 0
                      • T
                        technobabble @A Former User
                        last edited by

                        @Hubtech did you know they are replacing Vipre with Bit Defender?

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Yeah, GFI and Vipre split ways. Very odd.

                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                          • thanksajdotcomT
                            thanksajdotcom @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            Yeah, GFI and Vipre split ways. Very odd.

                            Wait, what? That's so weird!

                            1 Reply Last reply Reply Quote 0
                            • Minion QueenM
                              Minion Queen Banned
                              last edited by

                              GFI is now so weird they have made so many changes to what they are using, who they partner with. It's so hard to stay on top of things with them.

                              thanksajdotcomT 1 Reply Last reply Reply Quote 1
                              • thanksajdotcomT
                                thanksajdotcom @Minion Queen
                                last edited by

                                @Minion-Queen said:

                                GFI is now so weird they have made so many changes to what they are using, who they partner with. It's so hard to stay on top of things with them.

                                It makes them seem unstable to me..

                                1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  Day 2 of this crap. Taking a moment to clear my head - 15 machine were damaged by this of 110. All things considered not bad... I've fixed 6 so far..

                                  ? 1 Reply Last reply Reply Quote 2
                                  • Rob DunnR
                                    Rob Dunn @thanksajdotcom
                                    last edited by

                                    @thanksajdotcom said:

                                    If the solution to a problem is "don't reboot", that's a pretty sad solution.

                                    This is counter to everything that we in IT stand for. Not being able to reboot would make me twitchy.

                                    thanksajdotcomT 2 Replies Last reply Reply Quote 2
                                    • thanksajdotcomT
                                      thanksajdotcom @Rob Dunn
                                      last edited by

                                      @Rob-Dunn said:

                                      @thanksajdotcom said:

                                      If the solution to a problem is "don't reboot", that's a pretty sad solution.

                                      This is counter to everything that we in IT stand for. Not being able to reboot would make me twitchy.

                                      Ditto that!

                                      1 Reply Last reply Reply Quote 0
                                      • thanksajdotcomT
                                        thanksajdotcom @Rob Dunn
                                        last edited by

                                        @Rob-Dunn said:

                                        @thanksajdotcom said:

                                        If the solution to a problem is "don't reboot", that's a pretty sad solution.

                                        This is counter to everything that we in IT stand for. Not being able to reboot would make me twitchy.

                                        Youtube Video

                                        1 Reply Last reply Reply Quote 2
                                        • ?
                                          A Former User @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          Day 2 of this crap. Taking a moment to clear my head - 15 machine were damaged by this of 110. All things considered not bad... I've fixed 6 so far..

                                          Are they refunding part of the subscriptions for this big of a mess? I would hope so.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Yeah, teh damage was far greater than the value of the subscription!

                                            1 Reply Last reply Reply Quote 2
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