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    Exablox testing journal

    Scheduled Pinned Locked Moved IT Discussion
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    • MattSpellerM
      MattSpeller
      last edited by

      Seems like the errors from last week have gotten strange. I've only been loading data to the "victoria' unit, however the "vanouver" one is showing greater storage used, along with a really sweet amount of dedupe

      Capture.JPG

      SeanExabloxS 1 Reply Last reply Reply Quote 1
      • MattSpellerM
        MattSpeller
        last edited by

        Have not yet contacted support as I suspect this may be related to the really crappy networking I gave it. I will let it sit and stew for another day as I have no time to poke it today.

        SeanExabloxS 1 Reply Last reply Reply Quote 1
        • MattSpellerM
          MattSpeller
          last edited by

          Connected the delinquent "vancouver" one back up to clean 100mbit lan, will see if anything changes.

          1 Reply Last reply Reply Quote 0
          • MattSpellerM
            MattSpeller
            last edited by

            Note: all errors mentioned below still exist on the "vancouver" unit as I post this, including wacky dedupe ratio, 100GB greater capacity in use and file system inconsistency error

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Time to get support to take a gander, I would say.

              MattSpellerM 1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller @scottalanmiller
                last edited by MattSpeller

                @scottalanmiller I'll give it 24h to sort it's self out - if it was the hub, that'll give it time to heal. I really don't expect anyone's tested it with such poor networking gear and while I didn't expect it to cause issues, it's outside of what I'd expect them to support.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @MattSpeller
                  last edited by

                  @MattSpeller No, that is exactly what you are paying for. make use of it. By not contacting support you are wasting time and money.

                  MattSpellerM 1 Reply Last reply Reply Quote 1
                  • MattSpellerM
                    MattSpeller @JaredBusch
                    last edited by

                    @JaredBusch If it was in production, 100% agree. I unfortunately don't have time to poke at it today so I'll let it sit.

                    1 Reply Last reply Reply Quote 0
                    • SeanExabloxS
                      SeanExablox @MattSpeller
                      last edited by

                      @MattSpeller said:

                      Have not yet contacted support as I suspect this may be related to the really crappy networking I gave it. I will let it sit and stew for another day as I have no time to poke it today.

                      support will be reaching out to you to look at the secondary. Better to be proactive than reactive šŸ™‚

                      1 Reply Last reply Reply Quote 1
                      • SeanExabloxS
                        SeanExablox @MattSpeller
                        last edited by

                        @MattSpeller said:

                        Seems like the errors from last week have gotten strange. I've only been loading data to the "victoria' unit, however the "vanouver" one is showing greater storage used, along with a really sweet amount of dedupe

                        You'll see really good dedupe ratios like this as it's strictly a calculation based on how much data is written the Ring and then to the physical drives. Over the week and lifetime you'll get a more 'reasonable' ratio

                        1 Reply Last reply Reply Quote 3
                        • MattSpellerM
                          MattSpeller
                          last edited by

                          Contact established with Support at 1:30pm, email at 4:42pm requesting permission to reboot, I replied immediately, box rebooted at 4:46 with all errors cleared. I'm a happy camper.

                          1 Reply Last reply Reply Quote 3
                          • MattSpellerM
                            MattSpeller
                            last edited by

                            So, error came back maybe 30 minutes after it was cleared. I rebooted the unit again and it seems to be gone for good. Support reached out to me again and suggested I run the software upgrade they released - it's now underway on both.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Cool, thanks for all of the feedback.

                              MattSpellerM 1 Reply Last reply Reply Quote 0
                              • MattSpellerM
                                MattSpeller @scottalanmiller
                                last edited by

                                @scottalanmiller Helps me later when I go to write it up for the boss

                                1 Reply Last reply Reply Quote 1
                                • MattSpellerM
                                  MattSpeller
                                  last edited by

                                  An interesting find developed over the long weekend. The troubled oneblox unit finally stopped talking some time friday evening. I came in this morning and traced it down to a faulty ethernet cable. How much this has contributed to it's chain of errors is unknown, and I am happy to give it the benefit of the doubt moving forwards.

                                  1 Reply Last reply Reply Quote 1
                                  • MattSpellerM
                                    MattSpeller
                                    last edited by

                                    To speed up testing I've installed a gigabit switch, this absolutely will change their performance.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @MattSpeller
                                      last edited by

                                      @MattSpeller said:

                                      To speed up testing I've installed a gigabit switch, this absolutely will change their performance.

                                      Welcome to 2003.

                                      nadnerBN 1 Reply Last reply Reply Quote 1
                                      • nadnerBN
                                        nadnerB @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        Welcome to 2003.

                                        Where everything is fine and dandy... Until July

                                        1 Reply Last reply Reply Quote 0
                                        • MattSpellerM
                                          MattSpeller
                                          last edited by MattSpeller

                                          Having some further errors on the oneblox units, apparently they're not talking to each other right now. While I find this slightly irritating I want to point out the following email chain, check out the times.

                                          Matthew Speller
                                          Feb 13, 11:27
                                          Hello Support,
                                          Could I please get a hand resolving this?

                                          Bob Gardiner (Exablox Support)
                                          Feb 13, 11:30
                                          I will take a look and let you know what I find.
                                          Bob

                                          1 Reply Last reply Reply Quote 2
                                          • nadnerBN
                                            nadnerB
                                            last edited by

                                            Hey @MattSpeller here's some interesting reading:
                                            http://www.theregister.co.uk/2015/02/13/exablox_not_good_for_restore/
                                            Ā 
                                            Have you tested the restore times?
                                            Did you find them adequate?

                                            MattSpellerM 1 Reply Last reply Reply Quote 0
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