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    User Account getting disabled in Azure

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    • dbeatoD
      dbeato @Romo
      last edited by

      @Romo Yes, but the thing is there is two side to this, the Azure AD end (Office 365) and AD itself. However I believe the issue might be hard to pinpoint unless you go to the last 24 hours of Azure Signins logs ans see that account or check the audit logs. Also does this account have MFA enabled?

      RomoR 1 Reply Last reply Reply Quote 1
      • RomoR
        Romo @dbeato
        last edited by

        @dbeato No signing attempts at all during the weekend, but the account is still getting disabled and enabled on its own as shown in the azure audit logs.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          Could there be something automated trying to log in over and over again with a bad password?

          DashrenderD RomoR 2 Replies Last reply Reply Quote 1
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in User Account getting disabled in Azure:

            Could there be something automated trying to log in over and over again with a bad password?

            wouldn't the logs pickup the attempt? Thought he said the logs showed no attempts?

            1 Reply Last reply Reply Quote 0
            • RomoR
              Romo @scottalanmiller
              last edited by

              @scottalanmiller said in User Account getting disabled in Azure:

              Could there be something automated trying to log in over and over again with a bad password?

              No signint attempts during the weekend, interactive or uninterective where logged int the azure logs, but the account still kept getting disabled and enabled by sync or something.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Romo
                last edited by

                @Romo said in User Account getting disabled in Azure:

                @scottalanmiller said in User Account getting disabled in Azure:

                Could there be something automated trying to log in over and over again with a bad password?

                No signint attempts during the weekend, interactive or uninterective where logged int the azure logs, but the account still kept getting disabled and enabled by sync or something.

                why are you assuming sync? You're logs there have shown you nothing, right?

                RomoR 1 Reply Last reply Reply Quote 0
                • RomoR
                  Romo @Dashrender
                  last edited by

                  @Dashrender The Synchronization service manager application logs dont show the "sync" that the azure logs show sending the disable account change, but azure does show this "sync", the Actiion Client Name is Directory Sync as well

                  42c4ed7e-47f1-451d-914b-a850a1e9558a-image.png

                  What I cant seem to find, is where this disabled account value is coming from if AD is showing the account as active and enabled.

                  dbeatoD DashrenderD 2 Replies Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @Romo
                    last edited by

                    @Romo Okay, so I mean on the Sync logs it should show on the DC the account being synced. If I recall in the past I saw a bug on Microsoft end on this and upgrading the Azure AD Connect server to the latest versioned worked (Not saying you need to do that but I am still trying to find the article on this).

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @Romo
                      last edited by

                      @Romo said in User Account getting disabled in Azure:

                      @Dashrender The Synchronization service manager application logs dont show the "sync" that the azure logs show sending the disable account change, but azure does show this "sync", the Actiion Client Name is Directory Sync as well

                      42c4ed7e-47f1-451d-914b-a850a1e9558a-image.png

                      What I cant seem to find, is where this disabled account value is coming from if AD is showing the account as active and enabled.

                      right, so with that in hand, why are you looking to the sync at all? Why not focus solely on Azure to find the issue?

                      I'm also curious, if Azure is showing it as disabled - why is that not being sync'ed back to AD and disabling there? do you have one way sync setup?

                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @Dashrender
                        last edited by

                        @Dashrender said in User Account getting disabled in Azure:

                        o curious, if Azure is showing it as disabled - why is that not be

                        Azure Sync doesn't sync back to AD. it is the other way around.

                        1 Reply Last reply Reply Quote 1
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