Its amazing how many vendors....
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@Nic said:
Actually back when I was CM I did catch a bunch of stuff like this - we'd usually delete them. You can report the reviews that you find that are suspicious. There are ones that are semi-legit though, where the vendor asks their happy clients to go post on Spiceworks.
Yeah I figured that might happen. There is no way to be 100% sure.
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@thanksaj said:
cough Quorum cough
I wasn't even talking about them
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@Nic said:
Actually back when I was CM I did catch a bunch of stuff like this - we'd usually delete them. You can report the reviews that you find that are suspicious. There are ones that are semi-legit though, where the vendor asks their happy clients to go post on Spiceworks.
And that's exactly the ones I have the biggest issue with. Bogus is bogus for the fakes ones. However, my BIGGEST thing that got me banned from the backup group for awhile is that Quorum has admitted (not online) to asking their happy clients to go on SW and then review the products they use for them. If those people who joined also posted even a couple times elsewhere, I wouldn't be upset. But what you get are literally DOZENS of people who go on, review Quorum, and disappear. Then, you get Kevin going around saying how they got 100+ 5-star reviews from Spiceheads on their vendor page for this product or that, but fails to mention that almost none of those except one or two, literally, are from people above Anahiem. It's skews the results and distorts the truth. Reviews are trusted because someone posts as a Spicehead and earns a reputation. These reviews may be from real experience, but they are from fake Spiceheads, and therefore don't matter.
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@IRJ said:
@thanksaj said:
cough Quorum cough
I wasn't even talking about them
They are by far the biggest example of review fraud.
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@thanksaj said:
my BIGGEST thing that got me banned from the backup group for awhileYou got banned from SW? That is pretty difficult to do
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@IRJ said:
@thanksaj said:
my BIGGEST thing that got me banned from the backup group for awhileYou got banned from SW? That is pretty difficult to do
Not SW, but I wasn't allowed to post in the backup group for awhile. Well, once I left NTG I could do what I wanted, but because of all my pointing out Quorum's fraud, and the SW sales people probably going nuts with Quorum freaking out, who freaked out on Sean, who freaked out on @Minion-Queen , yeah, I was not allowed there anymore. I was fine with that.
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Ironically, if it wasn't for the fact Kevin likes to brag about their reviews in posts and even has a counter and link to the reviews in his email signature (!!!!!), I wouldn't have been so mad. But they were basically lying to the community and then bragging about getting away with it.
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@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
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@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
They were the ones who kept making it an issue. Kevin repeatedly OVER AND OVER talked about their reviews and how well they read and how many people had submitted reviews. There were a couple other guys who did it too but Kevin was the biggest culprit. It's scamming people straight up.
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I had no problem with him promoting his product. Just leave your phony reviews out of the equation and don't use that as a justification for the validity of your statements.
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@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
Sometimes its better to just let someting like that go. There is no sure fire way to win something like that. I dont think Quorum is signing people up by the thousands or anything. You said all the reviews were prety much local , right?
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He's a GG. It's his paid right to promote his appliances. Just stop lying to our faces.
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@IRJ said:
@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
Sometimes its better to just let someting like that go. There is no sure fire way to win something like that. I dont think Quorum is signing people up by the thousands or anything. You said all the reviews were prety much local , right?
At one point, when they had around 100 reviews, I went through and looked at the Spiceheads who had submitted reviews. Out of the 100ish people, there were less than 5 that were Poblano or higher in spicy rating. Almost all were Pimento or Sonora. Sean argued that some people had been on SW for years. The fact was it was people who had created accounts years ago, never posted not even once, and then did reviews. So because they had an old, unused account, it gave them validity? No. Contributions to the community gives you validity.
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@thanksaj said:
@IRJ said:
@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
Sometimes its better to just let someting like that go. There is no sure fire way to win something like that. I dont think Quorum is signing people up by the thousands or anything. You said all the reviews were prety much local , right?
At one point, when they had around 100 reviews, I went through and looked at the Spiceheads who had submitted reviews. Out of the 100ish people, there were less than 5 that were Poblano or higher in spicy rating. Almost all were Pimento or Sonora. Sean argued that some people had been on SW for years. The fact was it was people who had created accounts years ago, never posted not even once, and then did reviews. So because they had an old, unused account, it gave them validity? No. Contributions to the community gives you validity.
To be fair it took me ~2 years to actually make a post on SW. Prior to that I was lurking, although I created a new account when I did start to post.
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@coliver said:
@thanksaj said:
@IRJ said:
@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
Sometimes its better to just let someting like that go. There is no sure fire way to win something like that. I dont think Quorum is signing people up by the thousands or anything. You said all the reviews were prety much local , right?
At one point, when they had around 100 reviews, I went through and looked at the Spiceheads who had submitted reviews. Out of the 100ish people, there were less than 5 that were Poblano or higher in spicy rating. Almost all were Pimento or Sonora. Sean argued that some people had been on SW for years. The fact was it was people who had created accounts years ago, never posted not even once, and then did reviews. So because they had an old, unused account, it gave them validity? No. Contributions to the community gives you validity.
To be fair it took me ~2 years to actually make a post on SW. Prior to that I was lurking, although I created a new account when I did start to post.
Lurking doesn't really mean much. If you aren't contributing, then no value is being added. Even if those people who all posted Quorum reviews lurked daily for years, which a large majority were brand new accounts (could tell by date created on the account), unless they are adding to a discussion, what does their opinion matter?
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@thanksaj said:
@coliver said:
@thanksaj said:
@IRJ said:
@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
Sometimes its better to just let someting like that go. There is no sure fire way to win something like that. I dont think Quorum is signing people up by the thousands or anything. You said all the reviews were prety much local , right?
At one point, when they had around 100 reviews, I went through and looked at the Spiceheads who had submitted reviews. Out of the 100ish people, there were less than 5 that were Poblano or higher in spicy rating. Almost all were Pimento or Sonora. Sean argued that some people had been on SW for years. The fact was it was people who had created accounts years ago, never posted not even once, and then did reviews. So because they had an old, unused account, it gave them validity? No. Contributions to the community gives you validity.
To be fair it took me ~2 years to actually make a post on SW. Prior to that I was lurking, although I created a new account when I did start to post.
Lurking doesn't really mean much. If you aren't contributing, then no value is being added. Even if those people who all posted Quorum reviews lurked daily for years, which a large majority were brand new accounts (could tell by date created on the account), unless they are adding to a discussion, what does their opinion matter?
They are customers. Of course I agree that the Quorum rep shouldn't have called them "Spiceheads" he could have easily called them IT Pros and still linked to the review page.
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@coliver said:
@thanksaj said:
@coliver said:
@thanksaj said:
@IRJ said:
@Minion-Queen said:
@thanksaj remember it was the fact that you wouldn't let it go that was the issue.
Sometimes its better to just let someting like that go. There is no sure fire way to win something like that. I dont think Quorum is signing people up by the thousands or anything. You said all the reviews were prety much local , right?
At one point, when they had around 100 reviews, I went through and looked at the Spiceheads who had submitted reviews. Out of the 100ish people, there were less than 5 that were Poblano or higher in spicy rating. Almost all were Pimento or Sonora. Sean argued that some people had been on SW for years. The fact was it was people who had created accounts years ago, never posted not even once, and then did reviews. So because they had an old, unused account, it gave them validity? No. Contributions to the community gives you validity.
To be fair it took me ~2 years to actually make a post on SW. Prior to that I was lurking, although I created a new account when I did start to post.
Lurking doesn't really mean much. If you aren't contributing, then no value is being added. Even if those people who all posted Quorum reviews lurked daily for years, which a large majority were brand new accounts (could tell by date created on the account), unless they are adding to a discussion, what does their opinion matter?
They are customers. Of course I agree that the Quorum rep shouldn't have called them "Spiceheads" he could have easily called them IT Pros and still linked to the review page.
If the people had put in their reviews a disclaimer they'd been asked to share a testimonial on Quorum's behalf and at their request, I actually would have been fine with the reviews. But without that disclaimer, it changes the way most people will see it.
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@thanksaj
Sales People tend to lie or get as close to lying as they possible can. Its just the way the world works
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@IRJ said:
@thanksaj
Sales People tend to lie or get as close to lying as they possible can. Its just the way the world works
And the fake reviews serve to do nothing but help enhance that lie by adding appeared validity to their statements.
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@thanksaj said:
@Nic said:
Actually back when I was CM I did catch a bunch of stuff like this - we'd usually delete them. You can report the reviews that you find that are suspicious. There are ones that are semi-legit though, where the vendor asks their happy clients to go post on Spiceworks.
And that's exactly the ones I have the biggest issue with. Bogus is bogus for the fakes ones. However, my BIGGEST thing that got me banned from the backup group for awhile is that Quorum has admitted (not online) to asking their happy clients to go on SW and then review the products they use for them. If those people who joined also posted even a couple times elsewhere, I wouldn't be upset. But what you get are literally DOZENS of people who go on, review Quorum, and disappear. Then, you get Kevin going around saying how they got 100+ 5-star reviews from Spiceheads on their vendor page for this product or that, but fails to mention that almost none of those except one or two, literally, are from people above Anahiem. It's skews the results and distorts the truth. Reviews are trusted because someone posts as a Spicehead and earns a reputation. These reviews may be from real experience, but they are from fake Spiceheads, and therefore don't matter.
That's how the review system works though. That's not skewed, that's legitimately what SW review results look like. The average Spicehead is a Pimiento. If you want a review system weighted on believability, you are using the wrong platform.
