ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Performance Issues AutoCAD 2014

    Scheduled Pinned Locked Moved IT Discussion
    cadautocad
    16 Posts 7 Posters 2.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • NetworkNerdN
      NetworkNerd
      last edited by

      Could it be disk I/O? Does the box have a SSD, or is it 5400 / 7200 RPM?

      1 Reply Last reply Reply Quote 0
      • Minion QueenM
        Minion Queen
        last edited by

        As per @ajstringham who is onsite right now:

        Has a 500GB SATA that I believe is 7200RPM but not sure. Has a data drive that's a 250GB. I don't believe that's an SSD and it's not being used at all. I thought about an I/O issue but haven't had a chance to benchmark it yet. Machine is only two years old. Could it be a 5400RPM? Possibly. I doubt it though. But I can't give you a definitive answer at this point. The inventory doesn't show the specs on the drive so I'll have to get back to you.
        
        1 Reply Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen
          last edited by

          As per @ajstringham who is onsite right now:
          A.J. Stringham
          Has a 500GB SATA that I believe is 7200RPM but not sure. Has a data drive that's a 250GB. I don't believe that's an SSD and it's not being used at all. I thought about an I/O issue but haven't had a chance to benchmark it yet. Machine is only two years old. Could it be a 5400RPM? Possibly. I doubt it though. But I can't give you a definitive answer at this point. The inventory doesn't show the specs on the drive so I'll have to get back to you.
          3:55 PM

          I looked at the BIOS version and it's on A13. Dell's website gives the latest as A17. I looked through each of the newer versions (A14, 15, 16 and 17) and the only thing that would even be remotely relevant is there is an enhancement of optimize high I/O performance in the setup menu of Dell. So I will flash the BIOS tomorrow and see if that helps but based on the release notes I don't see that being the solution.
          
          1 Reply Last reply Reply Quote 0
          • NetworkNerdN
            NetworkNerd
            last edited by

            I would agree a BIOS flash probably will not fix it long term, but I am curious to see what happens. I don't suppose there's a chance you have a spare SSD lying around to test with just to see what happens...?

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • Bill KindleB
              Bill Kindle
              last edited by

              CAD apps in general are CPU and Memory intensive apps. If you also have a slow HDD, that could also cause problems.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                @minion-queen You should look in the RMM for hardware details and performance graphs.

                thanksajdotcomT 1 Reply Last reply Reply Quote 1
                • Bill KindleB
                  Bill Kindle
                  last edited by

                  You know, another common factor that is often overlooked (and may get you a funny self-righteous reaction from the designer) is that bad design practices are being used, which is causing an issue with the rendering. I see this all the time in my support duties at Theorem.

                  thanksajdotcomT 1 Reply Last reply Reply Quote 1
                  • thanksajdotcomT
                    thanksajdotcom @NetworkNerd
                    last edited by

                    @NetworkNerd said:

                    I would agree a BIOS flash probably will not fix it long term, but I am curious to see what happens. I don't suppose there's a chance you have a spare SSD lying around to test with just to see what happens...?

                    I'm lucky if I have Optiplex 260s laying around most of the time. A spare SSD?

                    As the greatest TV show to ever air has had said "Surely you jest"
                    CharlesEW3.jpg

                    1 Reply Last reply Reply Quote 0
                    • thanksajdotcomT
                      thanksajdotcom @Bill Kindle
                      last edited by

                      @Bill-Kindle said:

                      You know, another common factor that is often overlooked (and may get you a funny self-righteous reaction from the designer) is that bad design practices are being used, which is causing an issue with the rendering. I see this all the time in my support duties at Theorem.

                      Possible. I'm not sure. I honestly don't know enough about CAD. I used to do good work in CAD but that was 5 years ago.

                      1 Reply Last reply Reply Quote 0
                      • KatieK
                        Katie
                        last edited by

                        Do you have a way to test the RAM? Maybe one of the DIMMs is going south.

                        1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @minion-queen You should look in the RMM for hardware details and performance graphs.

                          Spiceworks gave me the hardware details albeit not the HDD details outside of size and available space. Was trying to setup perfmon to monitor and log the data from my machine but that utility is not user-friendly at all and gives me all kinds of information I don't care about and none of what I need/want.

                          1 Reply Last reply Reply Quote 0
                          • thanksajdotcomT
                            thanksajdotcom
                            last edited by

                            @katie I've thought of that but I have not run a memtest yet. Another member was supposed to start the built-in Dell Diagnostics before he left for the day. I don't have much faith or generally much use for those but we'll see what they turn up come tomorrow morning.

                            1 Reply Last reply Reply Quote 0
                            • DominicaD
                              Dominica
                              last edited by

                              What did Autodesk support say? I believe that they have access to support with their license level. You should definitely check with the software vendor, as they are more likely to have seen similar issues than Dell support.

                              thanksajdotcomT 1 Reply Last reply Reply Quote 4
                              • thanksajdotcomT
                                thanksajdotcom @Dominica
                                last edited by

                                @Dominica said:

                                What did Autodesk support say? I believe that they have access to support with their license level. You should definitely check with the software vendor, as they are more likely to have seen similar issues than Dell support.

                                I have not called them yet. What I will probably do tomorrow, if they do have support, which would make sense, is call them and work with them before I call Dell back. If Autodesk can't help me fix it then I move on back to Dell. Like I said, I did try a repair and reset. Only thing I haven't done is a full rip and reinstall.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @thanksajdotcom
                                  last edited by

                                  This post is deleted!
                                  1 Reply Last reply Reply Quote 0
                                  • 1 / 1
                                  • First post
                                    Last post