HVAC Field service software
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@technobabble said:
Wintac HVAC
Nope. Not familiar with it. Train is the main choice of HVAC for businesses around here which tracer/tracer summit does do some pretty cool stuff.
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@thecreativeone91 said:
@technobabble said:
Wintac HVAC
Nope. Not familiar with it. Train is the main choice of HVAC for businesses around here which tracer/tracer summit does do some pretty cool stuff.
Thanks...I looked on Google and found Trane design and analysis software but not field service software, do you have a link?
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I believe their service portion of tracer is called TechView but I believe the certified trane persons only have access to it.
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@thecreativeone91 Thanks, I appreciate the info!
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@technobabble, I know a compnay that uses Rossware Service Desk. They have used it for years and love it.
I do not know anything about it as this client is one I only did work for 1 time. They never called us back for more work.
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@JaredBusch said:
@technobabble, I know a compnay that uses Rossware Service Desk. They have used it for years and love it.
I do not know anything about it as this client is one I only did work for 1 time. They never called us back for more work.
Thanks JaredBusch, I'll check them out.
I got info back from Wintac and their requirements for the web portal: Requirements:
• Operating system:
o Windows Server 2003 or higher (recommended)
o Windows XP Pro and Media (supports up to 10 simultaneous connections)
o Windows Vista Home Premium, Business, Ultimate, and Enterprise (supports up to 10 simultaneous connections)
o Windows 7 Home Premium, Professional, and Ultimate (supports up to 20 simultaneous connections)
o Windows 8What are these simultaneous connections?
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Ok, it also needs IIS installed.
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@technobabble said:
What are these simultaneous connections?
The EULA requirements of windows desktop OS. you have to go to a server OS for higher concurrent connections.
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Right...connections like file sharing, not users like RDP....that was a DOH moment.
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@technobabble said:
Right...connections like file sharing, not users like RDP....that was a DOH moment.
Yeah, it is certain types. RDP is limited to one. SMB is limited to 10 or 20.
