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    Network Problem

    IT Discussion
    networking
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Is the Spiceworks install new? Try turning it off. Spiceworks has been known, from time to time, to cause switches and other gear to crash and/or reboot due to bad reactions to the scanning process.

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      • JoyJ
        Joy
        last edited by

        Yes we are using the new Spiceworks.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Joy
          last edited by

          @Joyfano said:

          Yes we are using the new Spiceworks.

          And the problem only started after Spiceworks was running?

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          • JoyJ
            Joy
            last edited by

            Yes. Yesterday i run the Spiceworks early in the morning. Okay i stopped scanning the network now.

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            • scottalanmillerS
              scottalanmiller
              last edited by

              How quickly will you be able to tell if the issue has subsided?

              JoyJ 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Are you scanning anything on your network other than Windows machines and the switches?

                JoyJ 1 Reply Last reply Reply Quote 0
                • JoyJ
                  Joy @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  How quickly will you be able to tell if the issue has subsided?

                  I have to wait till the end of their shift till 5:00 PM.

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                  • JoyJ
                    Joy @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    Are you scanning anything on your network other than Windows machines and the switches?

                    No its only for windows machine and switches.

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                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      If turning off Spiceworks fixes the issue, you will likely need to exclude the switches from the scanning range. Or you might want to consider a different tool for the scanning. For Windows machines, for example, Meraki SM is free and very robust and has no network effects.

                      JoyJ 1 Reply Last reply Reply Quote 0
                      • JoyJ
                        Joy @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        If turning off Spiceworks fixes the issue, you will likely need to exclude the switches from the scanning range. Or you might want to consider a different tool for the scanning. For Windows machines, for example, Meraki SM is free and very robust and has no network effects.

                        Thank you for the suggestion. I we will find out later. I would like to use another free application.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Meraki is free and because it installs onto the Windows boxes (and Macs) it doesn't do the network scan. So it is massively easier to manage, more reliable and more secure because you can leave your ports closed.

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