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    Truly Embarrassing, HELP

    IT Discussion
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    • ?
      A Former User
      last edited by

      So, I've got a desktop in my office that connects wirelessly to my home network. (Comcast Xfinity X1 105mbs). I haven't been on the computer in a while. I hopped on it yesterday and noticed that I couldn't browse the internet. So I do the usual troubleshooting, disconnect from network, clear cached passwords, reconnect, flush dns, renew IP etc. What makes this issue ODD is this, I can ping 4.2.2.2, www.google.com, etc. I can ping IP's and addresses all day long but none of my browsers worked.

      Scanned with MBAM, my Vipre AV, ccleaner, etc and didn't find anything. I tried a USB wireless adapter, same problem, yet the adapter works fine on my laptop. Assuming the worst, and not having the time to tinker on my own problems, I ran a backup and re-installed windows 7 Pro and boom, SAME PROBLEM. so guys, i humbly come admitting defeat, help. (PS Wired works fine, but i dont want to leave a wire running through my house 🙂

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      • IT-ADMINI
        IT-ADMIN
        last edited by

        you can ping 4.2.2.2 and also www.google.com but you can't access internet with your browser, this mean that you have a proxy server in your network that is not in transparent mode, you should configure your browser to use the proxy setting

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        • scottalanmillerS
          scottalanmiller
          last edited by

          Wow. That's weird.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            Okay. So we know that the wireless AP works because of the laptop.

            ? 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              So you can ping Google.

              What is nslookup doing?

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              • ?
                A Former User
                last edited by

                There is no proxy on my home network. Literally a Comcast X1 cable modem with a built in switch and AP. Nothing on my network has changed.

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                • ?
                  A Former User @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  Okay. So we know that the wireless AP works because of the laptop.

                  And the Nest, and cell phones, and ipads

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                  • DashrenderD
                    Dashrender
                    last edited by

                    Just because it works for one device does not mean it's still not an AP issue.

                    I'd reset the Comcast router/AP - if you can't, call Comcast and ask them to.

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                    • IT-ADMINI
                      IT-ADMIN
                      last edited by IT-ADMIN

                      connect your laptop with another gateway, just to make sure that you don't have issue in your laptop, if you can access internet with your browser by using another gateway, be sure that you have issues in your router,,,,, ( maybe your router is blocking 80 & 443 port traffic )

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                      • ?
                        A Former User
                        last edited by

                        Let me clear this up. I currently have 3 laptops, 2 ipads, 1 Nest Thermostat, 2 iphones working just honkey dorey on this network. I am having issues with 1 desktop that connects to the network wirelessly with a built in wifi adapter. I tried another wifi adapter to no avail. I even reinstalled windows 100% from scratch to no avail.

                        I will, however, see if the desktop will connect to my iphone hotspot.

                        IT-ADMINI 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          Can the other devices on your network connect and share the desktop resources? or vice versa?

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                          • IT-ADMINI
                            IT-ADMIN @A Former User
                            last edited by IT-ADMIN

                            @Hubtech said:

                            I will, however, see if the desktop will connect to my iphone hotspot.

                            it is a good start to make sure that your desktop is ok, but i prefer to change totally the gateway, (if you can create a hotspot by using 4G for example not by your AP wifi), or the wifi of your neighbour

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