Saving a dying server
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@scottalanmiller said:
@johnhooks said:
Ok so this is a serious question. I've never dealt with dedicated hosting somewhere else. Do they not maintain this stuff? So you really are just paying them for electricity and internet?
That's what a hosting facility does. They provide the electric, internet and HVAC. You are in charge of everything else.
I thought you could have a colo do that type of stuff for you? If not, what's the advantage to paying for dedicated servers that you can't access over a colo?
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@johnhooks said:
Whoa
That's, um, high.
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@johnhooks said:
@scottalanmiller said:
@johnhooks said:
Ok so this is a serious question. I've never dealt with dedicated hosting somewhere else. Do they not maintain this stuff? So you really are just paying them for electricity and internet?
That's what a hosting facility does. They provide the electric, internet and HVAC. You are in charge of everything else.
I thought you could have a colo do that type of stuff for you? If not, what's the advantage to paying for dedicated servers that you can't access over a colo?
uh - yeah I agree with JH here - hosting to me I think of VM's on your platform... Colo means my equipment I'm responsible.
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If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)
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@dafyre said:
If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)
They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.
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@scottalanmiller said:
@dafyre said:
If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)
They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.
Take for instance, the server that I have with KimSufi... I don't have raid in that box. If the HD dies, then whoops!
They replace the hard drive, and I re-image through their web portal and restore my data from backups.
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@johnhooks said:
Whoa
If bet if you check using top or glances, you'll see the IO Wait % is very high.
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@scottalanmiller said:
@dafyre said:
If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)
They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.
His might not, but I just looked at the Fasthosts site and they advertise RAID 1 for their smallest quad core system. It's still $70 a month just for a desktop processor and 12 GB RAM.
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
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@johnhooks said:
@scottalanmiller said:
@dafyre said:
If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)
They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.
His might not, but I just looked at the Fasthosts site and they advertise RAID 1 for their smallest quad core system. It's still $70 a month just for a desktop processor and 12 GB RAM.
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
He said that it had no RAID at the beginning.
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@johnhooks said:
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.
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@scottalanmiller said:
@johnhooks said:
@scottalanmiller said:
@dafyre said:
If you are renting a dedicated server from a facility, you should be able to call their support and tell them what is going on, so they can replace the faulty drive for you (after you have good backups, of course!)
They don't have RAID, though. The colo should do that... but you'd be left with a dead system. I'm guessing no IPMI system either, if they didn't even bother with RAID.
His might not, but I just looked at the Fasthosts site and they advertise RAID 1 for their smallest quad core system. It's still $70 a month just for a desktop processor and 12 GB RAM.
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
He said that it had no RAID at the beginning.
I must have glossed over that.
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He said single drive. Maybe that is wrong If it is wrong, they should swap the drive ASAP.
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@scottalanmiller said:
@johnhooks said:
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.
It won't move hardware, but you would be able to move the data. Which I guess you could buy another and move the data, but they could give you a free window to get that done.
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Another option would be for the provider to give you a few windows for down time. With a single server and a single drive, downtime has to be expected (well maybe not since there were no backups). Just a window long enough to bring the server down, and add a drive. I mean for what you're paying, you could have bought the whole thing outright in under a year.
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@johnhooks said:
@scottalanmiller said:
@johnhooks said:
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.
It won't move hardware, but you would be able to move the data. Which I guess you could buy another and move the data, but they could give you a free window to get that done.
Yes, but that is something that you would have to do, not something that they can realistically do. I know of no provider that does anything like that.
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@johnhooks said:
Another option would be for the provider to give you a few windows for down time. With a single server and a single drive, downtime has to be expected (well maybe not since there were no backups). Just a window long enough to bring the server down, and add a drive. I mean for what you're paying, you could have bought the whole thing outright in under a year.
there are a lot of assumptions here. Whose hardware is it? if this was devops, this wouldn't be an issue. Things like that. So assumed downtime might not apply.
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@scottalanmiller said:
@johnhooks said:
@scottalanmiller said:
@johnhooks said:
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.
It won't move hardware, but you would be able to move the data. Which I guess you could buy another and move the data, but they could give you a free window to get that done.
Yes, but that is something that you would have to do, not something that they can realistically do. I know of no provider that does anything like that.
I agree. That's what I mean, they give you a window on a new server for you to move your data.
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@johnhooks said:
@scottalanmiller said:
@johnhooks said:
@scottalanmiller said:
@johnhooks said:
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.
It won't move hardware, but you would be able to move the data. Which I guess you could buy another and move the data, but they could give you a free window to get that done.
Yes, but that is something that you would have to do, not something that they can realistically do. I know of no provider that does anything like that.
I agree. That's what I mean, they give you a window on a new server for you to move your data.
With normal hosts you pay for this as the pricing is based on the options that you choose. if you don't need RAID, you don't pay for it. not their responsibility to provide services for your oversights.
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@scottalanmiller said:
@johnhooks said:
@scottalanmiller said:
@johnhooks said:
@scottalanmiller said:
@johnhooks said:
Which sucks. If I pay that price today I get RAID1, so why doesn't he get it? (Unless he has a grandfathered price).
Not related. Not like your server moves hardware on its own. It stays on what you started on. To migrate it would need downtime.
It won't move hardware, but you would be able to move the data. Which I guess you could buy another and move the data, but they could give you a free window to get that done.
Yes, but that is something that you would have to do, not something that they can realistically do. I know of no provider that does anything like that.
I agree. That's what I mean, they give you a window on a new server for you to move your data.
With normal hosts you pay for this as the pricing is based on the options that you choose. if you don't need RAID, you don't pay for it. not their responsibility to provide services for your oversights.
They don't give you the option not to have it though.
(that's the smallest quad core they offer)
So if they had the option to avoid it, then yes I agree with you that they are out of luck. However, if it wasn't offered previously, and now it's the default config and can't be changed then I don't think it's an oversight at all.
Edit: Oops I lied, that's the higher 4 core system. Here's the smaller one:
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server we are on is a DS710i which was launched back in late 2011 it seems - from what I can see it should have come with dual 1tb drives but for some reason we seem to just have 1.
so far the backup seems to have completed. a 7GB tar took about 1 day to complete. luckily they were taking regular backups of the db so not much to replay after the last backup on that gets restored.
