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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    IT Discussion
    zoho manageengine service desk plus helpdesk saas
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Have you looked at their hosted product? That is free too.

      Running on Linux was very easy. We demonstrated it on Linux but used their hosted option when we went live.

      DanaRD 1 Reply Last reply Reply Quote 0
      • DanaRD
        DanaR @scottalanmiller
        last edited by

        @scottalanmiller ooh I missed that their hosted product was also free - awesome! We frequently get HIPAA-protected info in our help desk tickets, so I'd need to look into their TOS and security, but that just might work.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          The hosted didn't go free till about a week after the in premise did so a lot of news reports missed it.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            And ManageEngine is here in the community too so there are people to reach out to.

            1 Reply Last reply Reply Quote 0
            • DanaRD
              DanaR
              last edited by

              I am having trouble finding the hosted option. Does anyone have a direct link to sign up for it?

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                ManageEngine Service Desk+ OnDemand

                http://ondemand.manageengine.com/

                1 Reply Last reply Reply Quote 1
                • DanaRD
                  DanaR
                  last edited by

                  The hosted one doesn't appear to be free (yet); when I select the "Standard" version, it tells me that it's a 30-day free trial.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    It really is free. The site must not be updated. Several people here in the community have been on it for a while and ManageEngine stated that it was free too.

                    DanaRD 1 Reply Last reply Reply Quote 0
                    • DanaRD
                      DanaR @scottalanmiller
                      last edited by

                      Maybe once the "free trial" expires, nothing "bad" will happen.... 🙂 Thank you!

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Exactly. After the free trial ends, the free production begins.

                        1 Reply Last reply Reply Quote 1
                        • G
                          Gabi
                          last edited by

                          Just signed up, on the admin section it is asking me to choose which package I want. (hosted)

                          $0 Standard
                          $24 Professional
                          $54 Enterprise.

                          Surely it would have been fixed by now?

                          I am used to Spiceworks, this looks rather clunky.

                          Will need to have a play with the SW.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Gabi
                            last edited by

                            @Gabi said:

                            Just signed up, on the admin section it is asking me to choose which package I want. (hosted)

                            $0 Standard
                            $24 Professional
                            $54 Enterprise.

                            Surely it would have been fixed by now?

                            I am used to Spiceworks, this looks rather clunky.

                            Will need to have a play with the SW.

                            Looks clunky but works solidly.

                            1 Reply Last reply Reply Quote 0
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