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    Solved Spiceworks installation --- help?

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    • bbigfordB
      bbigford
      last edited by bbigford

      Hey everyone,

      I've setup Spiceworks before, and now I'm setting it up again, but with trouble accessing it from other workstations. I have the installation out on a VM, port 80 wasn't being used so I left it as default 80/443. I changed the email URL in settings to http://help/portal. The only thing left was to put in a DNS entry but I can't remember for the life of me what I did on that portion because a CNAME of help/portal obviously doesn't work for the generated FQDN, and I didn't think I put in an A record. Any thoughts? I only need this to be used internally, so I'd rather not setup IIS. I checked this how-to but step 4 (the step I'm missing) has zero substance.

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      • scottalanmillerS
        scottalanmiller
        last edited by

        DNS will not be needed for the first step of testing. A Spiceworks install does not use HTTP Headers by default. So, we can test with just the IP Address before looking at DNS entries.

        If you go to http://youripaddress you should just see the Spiceworks interface come up. If it does not come up, ensure that SW is running and that your firewall is not blocking port 80.

        bbigfordB 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          For step four....

          The DNS entry is an A record, not a shortcup (CNAME.) You'll want your internally desired name to point to the IP Address of the install address.

          bbigfordB 1 Reply Last reply Reply Quote 0
          • bbigfordB
            bbigford @scottalanmiller
            last edited by

            @scottalanmiller on the local host, the IP does indeed take me to the landing page. Suspected the firewall to be an issue, its managed so I'm moving and gpupdating it now to disable/test.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • bbigfordB
              bbigford @scottalanmiller
              last edited by

              @scottalanmiller said:

              For step four....

              The DNS entry is an A record, not a shortcup (CNAME.) You'll want your internally desired name to point to the IP Address of the install address.

              Ah, so they weren't talking about using an alias. They were just talking about simply adding it to DNS is all?

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              • scottalanmillerS
                scottalanmiller @bbigford
                last edited by

                @BBigford said:

                @scottalanmiller on the local host, the IP does indeed take me to the landing page. Suspected the firewall to be an issue, its managed so I'm moving and gpupdating it now to disable/test.

                You can test from local host to see if it is running, but to test the firewall you have to test from the outside.

                bbigfordB 1 Reply Last reply Reply Quote 1
                • bbigfordB
                  bbigford @scottalanmiller
                  last edited by

                  @scottalanmiller Yeah local host is all good.

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                  • bbigfordB
                    bbigford
                    last edited by

                    It was indeed the firewall. Simple enough I guess... thanks for the quick reply, Scott. Man, I'm glad you brought me over to Mango. Super fast responses.

                    scottalanmillerS 1 Reply Last reply Reply Quote 3
                    • scottalanmillerS
                      scottalanmiller @bbigford
                      last edited by

                      @BBigford said:

                      It was indeed the firewall. Simple enough I guess... thanks for the quick reply, Scott. Man, I'm glad you brought me over to Mango. Super fast responses.

                      Woot!!

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