People who work for a technology service provider.
@nadnerB said in What Are You Doing Right Now:
@JaredBusch said in What Are You Doing Right Now:
My wife just called me to find out if I was asleep in my office.
I don't know why I giggled at this.
Basically, if I do not answer she then comes, wakes my ass up, and tells me to go to bed.
@JaredBusch said in What Are You Doing Right Now:
My NodeBB forum backed up, and updated to current.
Node v12.8.1
NodeBB v1.12.2Sleep now.
Night
If the policy wasn't aggressively "no support unless it's authorized", none of it would matter. That they put such a policy in place before having a way to verify is a huge problem that they could fix in a split second.
My NodeBB forum backed up, and updated to current.
Node v12.8.1
NodeBB v1.12.2
Sleep now.
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Who said they don't?
Technically they do, you can say that their site sucks, but if you query the sole official listing for voipsupply, it says that there is no authorized dealer with that name.
If you search for the one that Fanvil specifically mentioned in this thread it is not found either. Under ABP, ABP Tech, ABPTech, ABP International, or ABP International Inc.
Shitty website is shitty.
That's not a reseller at all, though. So a different animal that's for partners to look up, not for customers to verify before purchase.
@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Who said they don't?
Technically they do, you can say that their site sucks, but if you query the sole official listing for voipsupply, it says that there is no authorized dealer with that name.
If you search for the one that Fanvil specifically mentioned in this thread it is not found either. Under ABP, ABP Tech, ABPTech, ABP International, or ABP International Inc.
Shitty website is shitty.
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
vil employee has said, here in this thread, that they are working to update their website with a list. At which point it is assumed that you, @scottalanmiller, will be able to see it for yourself.
I asked for authorized resellers directly and got none. And the only official channel doesn't list this one. Fanvil could easily have a press release or statement that they are official if it were so.
The site has a list now, just not a published one. But it has a system.
Going by what Fanvil officially says, returns a different result than you are saying. Sure, Fanvil probably is so bad at this that their own rules and lists are wrong. But it's pretty extreme to say all of that is wrong, and one random company's claim that doesn't affect supportability to the customer overrides all of that.
If it came down to a customer trying to get support, they wouldn't have a leg to stand on, no matter how plausible it seems to trust voipsupply.
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Who said they don't?
Technically they do, you can say that their site sucks, but if you query the sole official listing for voipsupply, it says that there is no authorized dealer with that name.
So while yes, it ridiculous for voipsupply to make that up. But everything involving the process requires "ignore the official statements and rules and just trust that everyone in the process doesn't go by the stated rules."
@scottalanmiller said in Fanvil Opus Codec Support in X4G and X5S Phones:
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Who said they don't? You? It is barely a month and a half old on that agreement, and it has been established that Fanvil's website sucks.
Backed up means that they stand behind it. What I'm pointing out is that Fanvil doesn't notably back up that statement anywhere.
Yet a Fanvil employee has said, here in this thread, that they are working to update their website with a list. At which point it is assumed that you, @scottalanmiller, will be able to see it for yourself.
@JaredBusch said in Fanvil Opus Codec Support in X4G and X5S Phones:
Who said they don't? You? It is barely a month and a half old on that agreement, and it has been established that Fanvil's website sucks.
Backed up means that they stand behind it. What I'm pointing out is that Fanvil doesn't notably back up that statement anywhere.
