@technobabble said:
I have been using the AVG Cloud Care for 6 months on 3 servers and 2 desktops. The plus side, no complaints like when they used Avast (their preferred vendor. How would Webroot compare?
Probably the biggest comparison is that we've been doing cloud AV longer than most, so our database is more mature and fully featured. You can always try us out and see how we compare to AVG in what we catch.
@Carnival-Boy said:
@Nic said:
In a good way?
You should probably give it another shot now, since we went through the big revamp 3 years ago. Webroot got rid of a lot of the dead wood at that time, so CS and support are better now.
I'm tempted. But once bitten, twice shy and all that. It was January 2012 that I got messed around, according to my blog: http://carnivalboy.wordpress.com/2012/01/25/webroot-and-the-case-against-the-cloud/
I get the impression that I was using a cool product from a UK company called EMS, which Webroot bought in 2007 for it's SaaS capabilities and then promptly killed, and I got caught in the crossfire.
Sorry about that. Yeah we did email filtering but the decision was made to bring the focus in to our security product and remove all the other stuff. That does suck when it happens to you as a customer though.
@Dashrender said:
I agree with Alex. Back in 2008 it was like every other AV out there. But when they scraped it and went all cloud based, super light weight... man it's pretty awesome now!
Yeah it was a big transition. They saw the future (the stuff that Symantec is talking about now, about traditional AV being dead) and jumped in with both feet. Completely new product, shut down all the old products so they could focus on WSA, and any employee who wasn't on board and was dragging their feet, they got rid of. It was funny because when I was interviewing here I read reviews on GlassDoor and there were a lot of complaints. But when I met the people working here and visited, the vibe of the office didn't match the mediocre GlassDoor score. Turns out a lot of the reviews were from the time of that transition when they changed course and laid off any of the non-performing staff. What was left, both in terms of people and the new product, was like a rebirth for the company. Webroot has been around for 15 years, but the current incarnation is really only since 2010/11.
@alexntg said:
@Nic said:
@Carnival-Boy said:
@Gabi said:
Back to topic. I found Web Root customer service shocking, but might be different now.
+1
In a good way?
When was the change from SpySweeper with Antivirus to WSA?
About 3 years ago - Webroot bought Prevx in 2010, so that's when it started.
@Carnival-Boy said:
@Gabi said:
Back to topic. I found Web Root customer service shocking, but might be different now.
+1
In a good way? You should probably give it another shot now, since we went through the big revamp 3 years ago. Webroot got rid of a lot of the dead wood at that time, so CS and support are better now.
Too many monitors and you don't notice stuff anymore. More than two and it's too far in my peripheral vision.
@scottalanmiller said:
Star Wars? Why?
I'm assuming cause of the new movie news, with the cast and working title.
Interesting - seems similar to that box that John McAfee was hawking a while back.
Joel Spolsky has some good articles on it as well: http://www.joelonsoftware.com/items/2006/07/30.html
It's like trying to work in the middle of a cocktail party.
Open plans suck, especially for introverts. I couldn't stand it so I had them make me a real cube.
I'm sure their price point was designed to limit it only to people who really really wanted to try it out, and would provide feedback. They only want to make so many of the prototypes, and they don't want to hand them out like candy to people who'll try them once and throw it in a drawer. The cost of parts and development is irrelevant, especially to Google.