Here's an update of my work and testing. I have NC up and most things are working as I expect, but I fear that I will run into similar issues to other people with the sync client. Most of my concerns related to using NC to host CAD files, or other non office files.
Based on my testing I have observed:
- There is no good file lock system with sync (and from what I read, webdav). I have the W2G2 app, and that can lock the web UI, but it sadly does not affect any other interfaces. I have read up on how NC handles conflicts and deliberately created some to verify the process. It was confusing at first, but then I realized that NC is only aware of uploads, not someone opening a file, particularly with the sync client. I forsee confusion on the part of my users, because they are all used to having a file lock when it is opened. If two people have the same file open, the first person to save gets to update the server and the second person gets the conflict, even if they opened it first. This would not happen to us everyday, but it would happen occasionally.
- The conflict files take awhile to appear. I am worried that the user that created the conflict (by the nature of saving second) will have moved on and will be no longer looking in that directory and it will be very easy to miss that there is a conflict. I would prefer if conflicts were uploaded to the server or even synced to other clients to increase the chance of seeing it before it became a big problem.
- NC either cannot say (or I don't have the right config) who created each version of a file, so when a conflict arises, and the user checks the web, they can see that there might be multiple versions, but no other useful information like what the change is, or who to ask. This might be very frustrating when the differences between two files is subtle.
- There doesn't appear to be any log that tracks all activities by all users. I seem to only be able to see activities that are related to the user in question in some way.
- OCR doesn't seem to work, but I would bet that is a config issues. Full text search does work though.
- When creating a share by email, there is no option to enforce a expiration date.
- We have two different versions of the windows sync client, 2.5.0 and 2.5.1, both say they are the most current and there are no updates. I have tried both on a second computer, and both versions will not show the sync icons, they just look like regular folders. The icons work fine on my end.
- Automated tagging is limited. I wish there was a setting where files would/could inherit tags from their parent folders.
None of these are deal breakers, but there are some definite holes that we would need to fix in our workflows. Some of these issue may be able to be overcome with better communication, but it made harder by the fact that in many cases, the user wouldn't know who to coordinate with.
I can conceive of overly complicated ways of making a hybrid of NC and NAS/File server. Something like using NC to sync two file servers together, and for remote access, while letting the users connect directly to the file servers to handle the locks. But part of me shudders and trying to keep a house of cards like that working.