Clarification: It is simple to edit the soft keys with EPM. You can add any valid config code in basefile edit. That is what it is for.
It is not obvious on how to make a soft key load an XML page. I can see how to make it go to a directory, but would have to test things.
Any luck with your research?
Sorry - I should have mentioned EPM. I used EPM to make the other changes as per your thread above.
Thank you again.
Thank you for all your replies.
I was hoping for a simple edit in the FreePBX End Point Manager Basefile but not to be 
My chances of training the users in the regard is between nil and negligible so time for some reading!
Regards
I have implemented the contact manager (not using the phone gui) and it works PERFECTLY - thank you.
The "Contacts" button appears on the bottom of the phones home screen (handset on hook) and works beautifully. However, if the handset is lifted to make a call, the bottom menu changes to reflect the settings in the phone gui - Settings/Soft Keys/Dialing Empty" and I can longer see "Contacts".
Is there a way I can get the same Contacts functionality without resorting to changing Yealink xml templates?
Yealink T46S - firmware 66.84.0.15
Freepbx - 14.0.11
Asterisk - 16.3.0
Thank you for any assistance.
Regards