@thecreativeone91 It matters because I want them to just "go away" and not become that pesky mosquito buzzing around and pestering me about payment for two outstanding invoices.

Well, they've deleted my account on their site, which I'm hoping also clears up the outstanding invoices since that is what they were tied to.

Not surprising, but they still haven't deleted my Panel account.

IMO, their participation was sporadic even when the wheels weren't falling off.

Received emails from their billing department asking for payment. Replied with my open support ticket number where I requested that they close the account and void the invoices.

@thecreativeone91 said:

I didn't even check it to see if the billing show anything. That's there problem since they did not even response to the paypal claim. And they have no credit reporting ability from the info they have so it's all on them.

I'd rather take the time now to close the account properly so that they don't start harassing me for payment months down the road.

Got my refund today via Paypal. I checked my account with C@C, and they now show that I owe for the amounts that were refunded. I've submitted a ticket to have my account closed and the invoices voided.

http://www.dol.gov/elaws/esa/flsa/hoursworked/screenER80.asp
http://www.dol.gov/whd/regs/compliance/whdfs22.htm

@handsofqwerty You can escalate the dispute to a claim, which should result in you getting your money back faster.

My old wife had a tail too!

https://twitter.com/cloudatcost/status/597479298031726593
https://twitter.com/cloudatcost/status/597526965961101312

So, they plan to eliminate all of the old plans, and they advertise SSD but then deliberately limit your IO without notifying you.

@thecreativeone91 Still a few days before the time is up on mine. Let us know if you receive the refund.

Still waiting on my Paypal dispute to go through. In the mean time, saw this interesting exchange on Twitter: https://twitter.com/mylifethisworld/status/597246317115666432

@scottalanmiller Would be interesting to hear their take on why this is occurring.

@dafyre You should look at the numbers from yesterday afternoon to see if your box shows the same results as mine did.

@scottalanmiller Yes, both boxes were completely idle at the time.

Crazy results earlier today on both of my C@C systems:

                CPU     %user     %nice   %system   %iowait    %steal     %idle
03:10:01 PM     all      0.02      0.00      0.01      0.00      0.00     99.96
03:20:01 PM     all      0.02      0.00      0.02     96.19      0.00      3.78
03:30:01 PM     all      0.01      0.00      0.01     99.98      0.00      0.00
03:40:01 PM     all      0.01      0.00      0.01     66.89      0.00     33.09
03:50:01 PM     all      0.02      0.00      0.01      0.00      0.00     99.97

Someone must have been attempting to save a 5k file.

@thecreativeone91 said:

early access to some cool new things... Lame.

Tell him that you'll be happy to Alpha test their products for a fee.

FWIW, the "backlog" seems to have mostly cleared up (new server sits at "pending" status for under a minute), yet the "reimaging" still seems to take well more than the 1-2 minutes they strive for.

Got another build that is still pending after 4 hours.

Just checked, and it's finally in the "reimaging" stage. Not sure how long it's been this way, but so far were at 14+ hours and counting since the initial provisioning request.

Nice alpha test you've got going on here, C@C!

Got another build that is still pending after 4 hours.