Issue at Internet

scottalanmiller

@scottalanmiller OK PLease wait.There are about 40 files of docx is present in C drive of the system which was not able to delete since it is not the user files. there is no error came in event viewer also

Okay, that makes a little more sense. But what does this have to do with the Internet Issues?

Lakshmana

@scottalanmiller said:
I think whether this has any issue for this system

scottalanmiller

@Lakshmana said:

@scottalanmiller said:
I think whether this has any issue for this system

Might be many things wrong.

What user account cannot delete the files? Are you not the administrator?

Lakshmana

@scottalanmiller said:

e you not the administrator

I am loggined as administrator only

scottalanmiller

@Lakshmana said:

@scottalanmiller said:

e you not the administrator

I am loggined as administrator only

What error do you get when you attempt to delete?

scottalanmiller

Also look at the ACLs and the attributes of the files to see if they are protected in some way.

scottalanmiller

Are you able to open and read the files?

Lakshmana

@scottalanmiller The file cannot be opened and the error while deleting the file is that the file cannot be deleted from this system is shown.When I scanned with antivirus no virus found is shown

scottalanmiller

@Lakshmana said:

@scottalanmiller The file cannot be opened and the error while deleting the file is that the file cannot be deleted from this system is shown.When I scanned with antivirus no virus found is shown

What about ACLs and attributes?

Lakshmana

@scottalanmiller What is ACLs and attributes?ie)Can you explain me how to see that ??

scottalanmiller

@Lakshmana said:

@scottalanmiller What is ACLs and attributes?ie)Can you explain me how to see that ??

Right click and look at Properties and Security.

Lakshmana

@scottalanmiller In security whether i have to check the permission for the files given?

scottalanmiller

@Lakshmana said:

@scottalanmiller In security whether i have to check the permission for the files given?

Yes, provide a screenshot.

Lakshmana

@scottalanmiller Today is sunday i will provide you tommorrow morning.

You probably just need to take ownership of the file, if you have UAC enabled you really don't even have admin rights to the files either so unless your specific account is listed you get denied some rights if it's admin only rights. Which is why I always do this on file servers: http://clintboessen.blogspot.com/2013/05/you-dont-currently-have-permission-to.html

Lakshmana

@thecreativeone91 I will check client pc and confirm the details