Zimbra Upgrade to 8.8.15 issue with Chat



  • If you upgrade to ZImbra 8.8.15 you might notice an issue as below and with the following prompt.

    Unknown command sent to server: ZxChatReques
    

    42a86737-dcd1-4b3c-9a98-15356d77a180-image.png

    To fix this, run the following on the Zimbra Server Terminal as root and then as Zimbra user:
    Move the old Zimbra Chat Java File

    mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
    

    Copy the Chat Java File

    cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
    

    Login as Zimbra User

    su - zimbra
    

    Restart the Mailbox Service

    zmmailboxdctl restart
    

    Then Chat works
    e89b0ce1-1a4f-4e85-80a0-a62f54f5bc8d-image.png

    Found it here as well https://forums.zimbra.org/viewtopic.php?f=15&t=67565&start=10