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    Installing and Setting up Pertino!

    IT Discussion
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    • thanksajdotcomT
      thanksajdotcom
      last edited by

      You probably heard from Scott it's complicated. Don't believe him.

      1 Reply Last reply Reply Quote 0
      • C
        Carnival Boy
        last edited by

        I tried it and failed, so I'm not sure it's super easy. Will try again after some tips on this thread.

        thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom @Carnival Boy
          last edited by

          @Carnival-Boy said:

          I tried it and failed, so I'm not sure it's super easy. Will try again after some tips on this thread.

          What issue did you run into?

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          • C
            Carnival Boy
            last edited by

            The first problem was that we were running GFI Cloud web protection on the client, which was blocking access to the apps.pertino.com login script. I resolved that, but it took a while. Then I couldn't install it on one of our 2008R2 servers (but could install it ok on a different 2008 server). I can't remember why exactly. Then I kind of run out of time. Will pick this up again soon.

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            • Mike RalstonM
              Mike Ralston
              last edited by

              @ajstringham do all the accounts connect in any way? What I'm more asking is if I need to sign into an existing account, or create a new one and link it to the current NTG setup? All members of staff who would know the answer are currently too busy.

              thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
              • thanksajdotcomT
                thanksajdotcom @Mike Ralston
                last edited by

                @Mike-Ralston said:

                @ajstringham do all the accounts connect in any way? What I'm more asking is if I need to sign into an existing account, or create a new one and link it to the current NTG setup? All members of staff who would know the answer are currently too busy.

                AH! That's why it's complicated. Ok, you need to have Scott send you an invite from the NTG Pertino account (heck, I could still do it if I remember the password correctly). Once you have the account, install the program and sign in. After that, you'll need to go to the Pertino adapter in Network and Sharing center and change the DNS server settings to the IPs of to-win-ad1 and mi-win-ad2. I assume you're doing this to join a machine to the NTG domain, yes?

                Mike RalstonM 1 Reply Last reply Reply Quote 0
                • Mike RalstonM
                  Mike Ralston @thanksajdotcom
                  last edited by

                  @ajstringham Yes. What medium would be used to receive this invitation? If it's email, should I be setting up a new email for this machine?

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @thanksajdotcom
                    last edited by

                    @ajstringham said:

                    Sign up for an account online, download client to computer, install, sign in with said account, done.

                    He can't sign up for an account. He works for NTG. He just needs to log in to the existing account.

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                    • scottalanmillerS
                      scottalanmiller @Carnival Boy
                      last edited by

                      @Carnival-Boy said:

                      I tried it and failed, so I'm not sure it's super easy. Will try again after some tips on this thread.

                      What went wrong? It should be completely transparent.

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                      • scottalanmillerS
                        scottalanmiller @Mike Ralston
                        last edited by

                        @Mike-Ralston said:

                        @ajstringham do all the accounts connect in any way? What I'm more asking is if I need to sign into an existing account, or create a new one and link it to the current NTG setup? All members of staff who would know the answer are currently too busy.

                        Don't make a new account. You want to be on our network. Art has the creds.

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                        • scottalanmillerS
                          scottalanmiller @Mike Ralston
                          last edited by

                          @Mike-Ralston said:

                          @ajstringham Yes. What medium would be used to receive this invitation? If it's email, should I be setting up a new email for this machine?

                          No invite to use. It's not that complicated. Just log in using the creds from Art and click the download icon up top and double click on the installer that downloads.

                          1 Reply Last reply Reply Quote 1
                          • Mike RalstonM
                            Mike Ralston
                            last edited by

                            @scottalanmiller Alright, I'll do that.

                            1 Reply Last reply Reply Quote 0
                            • Mike RalstonM
                              Mike Ralston
                              last edited by

                              He is unavailable at the moment, he'll be back this evening. I'll get that set up tonight.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                I'll email you the creds.

                                1 Reply Last reply Reply Quote 0
                                • Mike RalstonM
                                  Mike Ralston
                                  last edited by

                                  Okay, sweet

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Sent.

                                    1 Reply Last reply Reply Quote 0
                                    • Mike RalstonM
                                      Mike Ralston
                                      last edited by Mike Ralston

                                      It's all good, has been done for hours, I just got back from being busy though.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Awesome. Thanks.

                                        Now to get everything else set up 🙂

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          If you want, go ahead to Drobo.com and download the latest console software and get that installed on there too.

                                          Mike RalstonM 1 Reply Last reply Reply Quote 0
                                          • Mike RalstonM
                                            Mike Ralston @scottalanmiller
                                            last edited by

                                            @scottalanmiller done. Next?

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