Searching Public Folders & Shared Mailboxes - Office 365
Joel last edited by
Does anyone know how to get the search function working on Shared Mailboxes and Public Folders in Office 365?
We're using Outlook 2016.
One user (User A) has 2 shared mailboxes (User B, User C) as well as Public Folders.
When User A wants to search for mail within User B's or C's mailbox, no search results come up - only data from UserA's mailbox appears....even when selecting 'Current Folder' after selecting UserB/C's mailbox.
This is the same behaviour with the Public folders. It seems Office 365 doesnt let you search for content within shared mailboxes or public folders.
I have tried the steps in here - https://support.microsoft.com/en-gb/help/3169741/no-search-results-or-content-displayed-in-public-folder-favorites-in-o but no luck!
Has anyone been able to successfully search these additional folders?