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    Zimbra installation and configuration (internal use only)

    Scheduled Pinned Locked Moved Solved IT Discussion
    zimbraemailsmtpcentoscentos 7
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    • scottalanmillerS
      scottalanmiller
      last edited by scottalanmiller

      This is the bit that we are trying to troubleshoot.

      status=bounced (Host or domain name not found. Name service error for name=mail.yourdomain.studio type=A: Host not found)
      
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      • scottalanmillerS
        scottalanmiller
        last edited by scottalanmiller

        I'm showing no A record for that host. How many times have we asked if the DNS was there?

        nslookup mail.yourdomain.studio
        Server:		192.168.88.1
        Address:	192.168.88.1#53
        
        ** server can't find mail.yourdomain.studio: NXDOMAIN
        
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        • N
          nagendra
          last edited by

          yes its pinging

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by scottalanmiller

            @scottalanmiller said in Zimbra installation and configuration (internal use only):

            nslookup mail.yourdomain.studio

            What does this command return from the Zimbra server?

            nslookup mail.yourdomain.studio
            
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            • N
              nagendra
              last edited by nagendra

              [root@mail Desktop]# nslookup mail.example.com
              Server: 127.0.0.1
              Address: 127.0.0.1#53

              ** server can't find mail.example.com: NXDOMAIN

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @nagendra
                last edited by scottalanmiller

                @nagendra said in Zimbra installation and configuration (internal use only):

                [root@mail Desktop]# nslookup mail.yourdomain.studio
                Server: 127.0.0.1
                Address: 127.0.0.1#53

                ** server can't find mail.yourdomain.studio: NXDOMAIN

                Right, so we know because the first step that we said was not done, setting up and checking your DNS, that mail isn't ready to be tested yet. This is why we kept asking about the DNS over and over. We're still at the very beginning.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Let's turn off DNS lookups and move to local since you don't have public delivery and DNS is posing an insurmountable technical hurdle. Run these commands on the Zimbra server as the zimbra user.

                  zmprov ms mtaserver.com zimbraMtaLmtpHostLookup native
                  zmprov mcf zimbraMtaLmtpHostLookup native
                  zmmtactl restart
                  
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                  • N
                    nagendra
                    last edited by

                    [zimbra@mail Desktop]$ zmprov ms mtaserver.com zimbraMtaLmtpHostLookup native
                    ERROR: account.NO_SUCH_SERVER (no such server: mtaserver.com)

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      nagendra @nagendra
                      last edited by

                      @nagendra am getting this error

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by scottalanmiller

                        @scottalanmiller said in Zimbra installation and configuration (internal use only):

                        zmprov ms mail.yourdomain.studio zimbraMtaLmtpHostLookup native 
                        zmprov mcf zimbraMtaLmtpHostLookup native
                        zmmtactl restart
                        

                        Try now.

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                        • N
                          nagendra
                          last edited by

                          shall i run second command ??

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @nagendra
                            last edited by

                            @nagendra said in Zimbra installation and configuration (internal use only):

                            shall i run second command ??

                            I updated the first one with your details in it.

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                            • N
                              nagendra
                              last edited by

                              yes got it ... rewriting configuration files.... Done..

                              1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Fingers crossed and try sending an email again.

                                1 Reply Last reply Reply Quote 0
                                • N
                                  nagendra
                                  last edited by

                                  yes working ... am able to send and recieve emails finally....

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • N
                                    nagendra
                                    last edited by nagendra

                                    last one more question .. if in case my management needs a option to recieve email from outside domain (Gmail,Yahoo,etc) but cant send outside can we do it ??

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @nagendra
                                      last edited by

                                      @nagendra said in Zimbra installation and configuration (internal use only):

                                      yes working ... am able to send and recieve emails finally....

                                      Pheww. For future reference, email (even local) depends heavily on hostname lookups. This will always be a problem with email servers so good to have that ready before even starting the email installation.

                                      N 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @nagendra
                                        last edited by

                                        @nagendra said in Zimbra installation and configuration (internal use only):

                                        last one more question .. if in case my management needs a option to recieve email from outside domain (Gmail,Yahoo,etc) but cant send outside can we do it ??

                                        Receive ONLY? Yes, that can be done. You would need to fix the DNS issues, and you would need to open port 25 on your firewall and point it to the Zimbra server, and you would need to open port 25 on the Zimbra server itself. To stop outgoing emails, block port 25 outbound on the main firewall (a good practice, anyway.)

                                        N 1 Reply Last reply Reply Quote 0
                                        • N
                                          nagendra @scottalanmiller
                                          last edited by

                                          @scottalanmiller thanks a trillion 😅

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • N
                                            nagendra
                                            last edited by

                                            @scottalanmiller said in Zimbra installation and configuration (internal use only):

                                            (a good practice, anyway.)

                                            will bug u again please next week once i show this to my management...

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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