Godaddy Bad Experince
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I was placing an order with Godaddy using their $0.99 .Com Domain sale. Anyway, The order was was fine, then I get my email receipt from Paypal where I paid. Yep they charged me full price, not the 93% off amount. I contacted Godaddy, they said they have no control over the codes nor there use, infact they aren't even Godaddy codes. He offered to bring the price down to $0.99 but, only if I canceled the domain and they'd make a "full refund" with $0.99 being a processing fee. Lame. The guy on Chat (Stefan) was also very rude. When I ask, why they couldn't just refund the amount to what it should have been. He said, I never said I can't, I said I'm not going to.
Lame cause I was going to by a domain and one month of A Small Orange Small hosting with what I had in my paypal account to test out.
This is the $0.99 offer but they are stating it's not even a Goddady offer. It's Commission Junction's which may be true but, if it's on their site how do they not control it?
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Goddaddy says It's up to their sole discretion to use the code or not.
Go Daddy reserves the right to deny use of this offer and/or cancel domains purchased using this offer if the offer is abused or used fraudulently, as determined by Go Daddy in its sole discretion.
I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.
Which his link goes to this page: https://www.godaddy.com/legal-agreements.aspx -
Stopped using Godaddy awhile ago, using a UK based provider instead, much much happier.
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Oh !! It was very bad. I would suggest to go with Namecheap.com where you will get free WhoisGuard with .com domain name but price is little high compared to Godaddy. Get its disocunt coupon at http://www.cheapsslcouponcode.com/store/namecheap.com where I had collected coupon for ssl certificate before sometime.
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Nothing but good experience with support and in general.
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@thecreativeone91 said:
I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.
It's not legal, it's called false advertising. It's a well established illegal trade practice.
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@scottalanmiller said:
@thecreativeone91 said:
I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.
It's not legal, it's called false advertising. It's a well established illegal trade practice.
Yep. I've contacted them several times about it being ilegall and they need to refund me the different. I mean really it's less than $10? Come on. It's not that the money is a big deal it's the moral of it.
They are now telling me to go to this page and nothing more https://www.godaddy.com/agreements/showdoc.aspx?pageid=CIVIL_SUBPOENA for their legal department contact. They charge you for $75/hr to get any information even in response to a court order.
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@thecreativeone91 said:
@scottalanmiller said:
@thecreativeone91 said:
I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.
It's not legal, it's called false advertising. It's a well established illegal trade practice.
Yep. I've contacted them several times about it being ilegall and they need to refund me the different. I mean really it's less than $10? Come on. It's not that the money is a big deal it's the moral of it.
They are now telling me to go to this page and nothing more https://www.godaddy.com/agreements/showdoc.aspx?pageid=CIVIL_SUBPOENA for their legal department contact. They charge you for $75/hr to get any information even in response to a court order.
If they refuse the refund, just go to the credit card company and report the fraud.
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On a positive note A Small orange, has been great. They seem to have great customer service.
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@thecreativeone91 said:
On a positive note A Small orange, has been great. They seem to have great customer service.
We've been really happy with them.
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I know I am a little late to the party, but I can tell you why you paid full price. The promotional code does NOT apply to paypal. In order to get the deal, you have to put a CC on file. I have been through the same thing as you many times with Goddady. Just FYI the automatic renewal on the $.99 deal is $30
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@IRJ said:
I know I am a little late to the party, but I can tell you why you paid full price. The promotional code does NOT apply to paypal. In order to get the deal, you have to put a CC on file. I have been through the same thing as you many times with Goddady. Just FYI the automatic renewal on the $.99 deal is $30
Good to know. But, there terms don't state that. It should. Still seems illegal.
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@thecreativeone91
I figured it out by trial and error. I have bought 10 or so different domains this way. You should have seen the price jump from $.99 to $10 after you changed the payment type.
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@IRJ said:
@thecreativeone91
I figured it out by trial and error. I have bought 10 or so different domains this way. You should have seen the price jump from $.99 to $10 after you changed the payment type.
It didn't just took me to paypal, which was an agreement not a purchase for some reason. So the amount didn't show on the paypal page.
