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    CloudPro

    IT Discussion
    cloudatcost
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    • ?
      A Former User
      last edited by

      I can't get to my instances or the panel now.

      1 Reply Last reply Reply Quote 0
      • S
        Sparkum
        last edited by

        I think as many options as they can offer the better.
        I enjoy that they are making improvements, not simply here's our datacenter, here's your options, have a nice day.

        Everyone has growing pains, it is what it is, as long as people dont use it for production they should be ok

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        • ?
          A Former User
          last edited by A Former User

          It's too annoying even for testing, when I can do it myself and have better up time and not issues where my servers randomly disappear (and there's no real way to restore any backups you might have from C@C). They aren't a new enough of a company to classify this as growing pains. It's just bad management at this point.

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          • S
            Sparkum
            last edited by

            Ya for sure the hickups are uber annoying.

            I've made the comment before and I'll make it again, I bought mine (hoping) they will be around in a few years and by then the kinks will be worked out.

            IMO its a small investment for something that could be cool later.

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            • DanpD
              Danp
              last edited by

              Well, it allows you to migrate the resources... but you'll lose everything on the existing server.

              S 1 Reply Last reply Reply Quote 0
              • S
                Sparkum @Danp
                last edited by

                @Danp
                Ya I just noticed that myself.

                Thats a huge killer for me (on one of my servers)

                I actually just sent them a ticket asking how the static IP addresses work, and asking if there's really no way to do it without losing data....

                Cant really see why I would need to lose my data....

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                • ?
                  A Former User
                  last edited by A Former User

                  Someone also said that It's not really a choice to move to CloudPro or not, if you want to re-image from now on you have to migrate to CloudPro. No options not to. I can't confirm as I can't get to the panel.

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                  • S
                    Sparkum
                    last edited by

                    Oh jeeze your right, I no longer have the re-image option.

                    Wtf is that about....

                    ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • ?
                      A Former User
                      last edited by

                      Some else said you can't power off or power cycle the current ones either. Of course I can't confirm that either.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • S
                        Sparkum
                        last edited by

                        Can definately still power cycle.

                        My re-image has been replaced with "Upgrade Hardware" which takes you to checkout on the next size up server. And then additionally I have migrate server

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                        • ?
                          A Former User @Sparkum
                          last edited by

                          @Sparkum said:

                          Oh jeeze your right, I no longer have the re-image option.

                          Wtf is that about....

                          Probably to cut down on oversubscribing. They are likely hoping with CloudPro that people will have a pool of resource but not use it all or leave extra in case they want to use it later. Meaning the OS won't have it available to use and free up some of there resources.

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                          • S
                            Sparkum
                            last edited by

                            Ya very clever way to look at it eh, ya for sure all those resources sitting there unused eh.

                            I definately think its cool, and would like to switch to PRO (assuming I dont have to kill my current server)

                            But it seems like this "Temp offer" will be a "until everyone switches" offer

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                            • ?
                              A Former User
                              last edited by

                              Yeah.

                              Panel is backup for me but still can't get to my instances. Power off and cycle buttons are still there but they don't actually power off any of the systems. It just acts like it does but from the console you can see they don't reboot or power off.

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                              • scottalanmillerS
                                scottalanmiller @Sparkum
                                last edited by

                                @Sparkum said:

                                Oh jeeze your right, I no longer have the re-image option.

                                Wtf is that about....

                                So basically it is the collapse of the current service. They are cleverly try to hide taking away the lifetime product that you just bought by making it look like an "upgrade". Trying to do a PR stunt to cover up the outage a little.

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                                • scottalanmillerS
                                  scottalanmiller @A Former User
                                  last edited by

                                  @thecreativeone91 said:

                                  Some else said you can't power off or power cycle the current ones either. Of course I can't confirm that either.

                                  Wow. Absolute fail. That's the nail in the coffin. You can't use it even use it for a lab if you can't power cycle it.

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                                  • DanpD
                                    Danp
                                    last edited by

                                    I went ahead and "migrated" one of my boxes to CloudPro.

                                    Good: I have resources available

                                    Bad: I'm unable to create a new server using the CloudPro option

                                    Ugly: Cloudatcost

                                    1 Reply Last reply Reply Quote 2
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      I migrated nine, need to see if it works at all. At this point, I'm assuming they have no intention of giving us working servers again. The outage was intentional, the breaking of our "forever" servers was intentional. There's no good faith left here.

                                      1 Reply Last reply Reply Quote 0
                                      • DanpD
                                        Danp
                                        last edited by Danp

                                        I thought this was an interesting exchange.
                                        https://twitter.com/cloudatcost/status/594173062209114112

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Yeah, they are crippling the old service in an attempt to sell the new one when the new one doesn't even exist!!

                                          1 Reply Last reply Reply Quote 0
                                          • DanpD
                                            Danp
                                            last edited by

                                            Looks like they are making some progress. I now have a pending server in the panel.

                                            scottalanmillerS DanpD 2 Replies Last reply Reply Quote 0
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