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    Network Issue

    Scheduled Pinned Locked Moved IT Discussion
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    • LakshmanaL
      Lakshmana @scottalanmiller
      last edited by

      @scottalanmiller What are the basic troubleshooting to be caried out for the issue to be resolved.How to identify the system without the Wireshark tools.Any other idea without the tools

      coliverC 1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @Lakshmana
        last edited by

        @Lakshmana said:

        @scottalanmiller What are the basic troubleshooting to be caried out for the issue to be resolved.How to identify the system without the Wireshark tools.Any other idea without the tools

        The long way? Unplug ports from switches one by one to see which one is causing the issue. This is tedious and highly disruptive.

        LakshmanaL scottalanmillerS 2 Replies Last reply Reply Quote 2
        • LakshmanaL
          Lakshmana @coliver
          last edited by

          @coliver The production should not be disturbed for the client this is the situation

          coliverC 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @coliver
            last edited by

            @coliver said:

            The long way? Unplug ports from switches one by one to see which one is causing the issue. This is tedious and highly disruptive.

            If you lack managed switches, this is the way to go. Short of standing in front of the switches and starring at them hoping to visually identify the traffic from the blinking lights.

            LakshmanaL 1 Reply Last reply Reply Quote 3
            • LakshmanaL
              Lakshmana @scottalanmiller
              last edited by

              @scottalanmiller Ok Thank you Sir

              1 Reply Last reply Reply Quote 0
              • coliverC
                coliver @Lakshmana
                last edited by

                @Lakshmana said:

                @coliver The production should not be disturbed for the client this is the situation

                Without being able to use networking tools or look into the managed switch logs you probably won't be able to do this in a way that won't disrupt the production environment.

                LakshmanaL 1 Reply Last reply Reply Quote 2
                • LakshmanaL
                  Lakshmana @coliver
                  last edited by

                  @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                  scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Lakshmana
                    last edited by

                    @Lakshmana said:

                    @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                    Depends on the switch. Start by logging into it.

                    1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ @Lakshmana
                      last edited by

                      @Lakshmana said:

                      @coliver How to see the managed switch logs.Sorry,I am new to network related issue.Dont get angry guys.

                      What brand and model are your switches?

                      LakshmanaL 1 Reply Last reply Reply Quote 0
                      • LakshmanaL
                        Lakshmana @IRJ
                        last edited by

                        @IRJ Digisol I didnot having model number but it was 48 port switch.The model is?

                        1 Reply Last reply Reply Quote 0
                        • LakshmanaL
                          Lakshmana @scottalanmiller
                          last edited by

                          @scottalanmiller Sir can you please give any link to learn about the wireshark to get the null packets details in large network.Since I don't know about the software which is new to work to me.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Lakshmana
                            last edited by

                            @Lakshmana http://www.howtogeek.com/104278/how-to-use-wireshark-to-capture-filter-and-inspect-packets/

                            1 Reply Last reply Reply Quote 1
                            • LakshmanaL
                              Lakshmana
                              last edited by

                              Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                              ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • ?
                                A Former User @Lakshmana
                                last edited by

                                @Lakshmana said:

                                Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                You can find out which device or computer is causing the issues first. Once you get it narrowed down to that you can troubleshoot the device to see what is causing it.

                                1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @Lakshmana
                                  last edited by

                                  @Lakshmana said:

                                  Whether the system can be found out as a Virus affected through the switch log itself?or The system needs to be checked by any antivirus

                                  Not if the packets are null. Right now you are just trying to find the machine in question.

                                  LakshmanaL 1 Reply Last reply Reply Quote 0
                                  • LakshmanaL
                                    Lakshmana @scottalanmiller
                                    last edited by

                                    @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Lakshmana
                                      last edited by

                                      @Lakshmana said:

                                      @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                      Yes, that's all you care about right now. Figure out what port is generating the traffic. Then unplug it and start to do diagnostics in a secure space.

                                      ? 1 Reply Last reply Reply Quote 1
                                      • ?
                                        A Former User @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @Lakshmana said:

                                        @scottalanmiller Yes Just I need to find out the machine which is affecting the whole network

                                        Yes, that's all you care about right now. Figure out what port is generating the traffic. Then unplug it and start to do diagnostics in a secure space.

                                        Heck If it's really causing issues start upluging switch uplink ports and narrow it down to which switch the device is connected to. Then you can narrow your choices down much more.

                                        1 Reply Last reply Reply Quote 1
                                        • LakshmanaL
                                          Lakshmana
                                          last edited by

                                          @thecreativeone91 When I unplug the Uplink Cable means the network will be down for the users.It should not be happen for them know Sir.

                                          ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • ?
                                            A Former User @Lakshmana
                                            last edited by

                                            @Lakshmana said:

                                            @thecreativeone91 When I unplug the Uplink Cable means the network will be down for the users

                                            Yes it will be, is the traffic storms not causing any issues for the users already?

                                            1 Reply Last reply Reply Quote 1
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