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    RingCentral Spamming My Users

    Scheduled Pinned Locked Moved IT Discussion
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    • BrainsB
      Brains
      last edited by

      Also:
      99.999% uptime (best in industry) with minimal IT administration
      LAFF. Minimal IT administration because they make it difficult for IT to administer their software/service

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Is info-ring.com actually RingCentral's email domain? Seems unlikely.

        brianlittlejohnB BrainsB 2 Replies Last reply Reply Quote 1
        • brianlittlejohnB
          brianlittlejohn @scottalanmiller
          last edited by

          @scottalanmiller Most likely not... WhoIS info is private.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • BrainsB
            Brains @scottalanmiller
            last edited by

            @scottalanmiller said in RingCentral Spamming My Users:

            Is info-ring.com actually RingCentral's email domain? Seems unlikely.

            probably not, but they could be using a 3rd party message delivery. I really dont put anything past this company

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @brianlittlejohn
              last edited by

              @brianlittlejohn said in RingCentral Spamming My Users:

              @scottalanmiller Most likely not... WhoIS info is private.

              Doesn't make sense for RingCentral to split off email because it makes them look like a fake company. I'm going to guess that this is a totally independent spammer.

              brianlittlejohnB 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Brains
                last edited by

                @Brains said in RingCentral Spamming My Users:

                @scottalanmiller said in RingCentral Spamming My Users:

                Is info-ring.com actually RingCentral's email domain? Seems unlikely.

                probably not, but they could be using a 3rd party message delivery. I really dont put anything past this company

                Third party delivery would not normally look like that, though. ML uses third party for notifications, but it looks like it comes from ML.

                1 Reply Last reply Reply Quote 0
                • brianlittlejohnB
                  brianlittlejohn @scottalanmiller
                  last edited by

                  @scottalanmiller Actually not private... domain by proxy... pretty much the same thing though.

                  1 Reply Last reply Reply Quote 0
                  • BrainsB
                    Brains
                    last edited by Brains

                    MessageId
                    1624561624.212018333.1470160349686.JavaMail.root@mta0204.messagegears.net
                    1624561624.212018333.1470160349686.JavaMail.root@mta0204.messagegears.net
                    1003376952.212019455.1470160355841.JavaMail.root@mta0204.messagegears.net
                    1539437978.254264936.1470160356240.JavaMail.root@mta0101.messagegears.net
                    1003376952.212019455.1470160355841.JavaMail.root@mta0204.messagegears.net
                    1539437978.254264936.1470160356240.JavaMail.root@mta0101.messagegears.net

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Are you sure that all links in the email go to ringcentral.com?

                      BrainsB 1 Reply Last reply Reply Quote 0
                      • BrainsB
                        Brains @scottalanmiller
                        last edited by

                        @scottalanmiller said in RingCentral Spamming My Users:

                        Are you sure that all links in the email go to ringcentral.com?

                        other than the unsubscribe and email link

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Brains
                          last edited by

                          @Brains said in RingCentral Spamming My Users:

                          @scottalanmiller said in RingCentral Spamming My Users:

                          Are you sure that all links in the email go to ringcentral.com?

                          other than the unsubscribe and email link

                          It could be nothing more than a trigger to get you to respond and verify the email address.

                          BrainsB 1 Reply Last reply Reply Quote 1
                          • BrainsB
                            Brains @scottalanmiller
                            last edited by

                            @scottalanmiller said in RingCentral Spamming My Users:

                            @Brains said in RingCentral Spamming My Users:

                            @scottalanmiller said in RingCentral Spamming My Users:

                            Are you sure that all links in the email go to ringcentral.com?

                            other than the unsubscribe and email link

                            It could be nothing more than a trigger to get you to respond and verify the email address.

                            thats what im leaning towards, but RingCentral tends to follow really horrible practices, so I really am not sure

                            1 Reply Last reply Reply Quote 1
                            • BrainsB
                              Brains
                              last edited by Brains

                              Hrmm from Amy on Spiceworks

                              Amy (RingCentral) Aug 9, 2016 at 3:31 PM

                              Hey Billy -

                              This is a vendor. Is it coming to users at @<censored>.com?

                              If so, I'll block the domain. If it's another domain, let me know so I can take that one off, too.

                              Would love the results of your poll.
                              -Amy

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Yeah, a reseller vendor would be a real possibility. RC needs to watch out for that. Could be someone trying to discredit them, or someone without a concern about them being discredited.

                                BrainsB 1 Reply Last reply Reply Quote 1
                                • BrainsB
                                  Brains @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in RingCentral Spamming My Users:

                                  Yeah, a reseller vendor would be a real possibility. RC needs to watch out for that. Could be someone trying to discredit them, or someone without a concern about them being discredited.

                                  lol. Considering their Support quality and propensity to just stop responding to support tickets, I dont think RingCentral is worried about being discredited.

                                  1 Reply Last reply Reply Quote 3
                                  • T
                                    tiagom
                                    last edited by

                                    We use ring central let me see what domain it comes from on our end.

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      tiagom
                                      last edited by

                                      Report showed over 50 emails, all coming from a @ringcentral.com address.

                                      BrainsB 1 Reply Last reply Reply Quote 0
                                      • BrainsB
                                        Brains @tiagom
                                        last edited by

                                        @tiagom said in RingCentral Spamming My Users:

                                        Report showed over 50 emails, all coming from a @ringcentral.com address.

                                        an actual @ringcentral.com email address?

                                        NOTE: Their is a checkbox under each user account that says "notify me for additional offers..." You may want to check on that one. I can give pictures if you cant find it, but just login as admin on their website and select an extension. Then go to "User Info" or Extension info, something like that

                                        T 1 Reply Last reply Reply Quote 0
                                        • T
                                          tiagom @Brains
                                          last edited by tiagom

                                          @Brains That's for the incoming and outgoing faxes.

                                          I checked for the email address mentioned in the original post and i haven't received anything from those domains.

                                          BrainsB 1 Reply Last reply Reply Quote 0
                                          • BrainsB
                                            Brains @tiagom
                                            last edited by

                                            @tiagom said in RingCentral Spamming My Users:

                                            @Brains That's for the incoming and outgoing faxes.

                                            I check for the email address mentioned in the original post and i haven't received anything from those domains.

                                            AHHHH ok sorry i misunderstood. Thanks for checking.

                                            1 Reply Last reply Reply Quote 0
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