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    What does Internal Error: Missing Template ERR_CONNECT_FAIL mean??

    IT Discussion
    errconnectfail
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    • scottalanmillerS
      scottalanmiller
      last edited by

      If you have Meraki and it is working there must be a support contract. They should be able to sort this out for you.

      1 Reply Last reply Reply Quote 0
      • minitrucker007M
        minitrucker007 @smartkid808
        last edited by minitrucker007

        @smartkid808

        I found this thread by google and I think it needs an update. If you are doing a site to site VPN on over non-Meraki VPN peers or Meraki to Meraki across two organisations because the self config does not work you will get the Missing Template ERR_CONNECT_FAIL if you have under,

        Security appliance/ Content filtering - Web search filtering enabled. Disabling this option will re enable port 80 over the VPN.

        This seems to only apply to Organization-wide settings and not Meraki Site-to-site VPN on the VPN side. It has also been reported on rear occasions to apply to outside DNS.

        scottalanmillerS P 2 Replies Last reply Reply Quote 2
        • scottalanmillerS
          scottalanmiller
          last edited by

          Meraki is definitely a device type that needs to be kept very up to date.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @minitrucker007
            last edited by scottalanmiller

            @minitrucker007 Thanks for popping in!

            1 Reply Last reply Reply Quote 0
            • P
              Phenix51 @minitrucker007
              last edited by

              @minitrucker007 - Thanks! This resolved my issue as well. Don't exactly like that I had to disable this 'feature' in order to resolve this though. I'll contact Meraki to see if there is something else that can be done about this.

              scottalanmillerS 2 Replies Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Phenix51
                last edited by

                @Phenix51 glad to see that it helped someone else!

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Phenix51
                  last edited by

                  @Phenix51 Welcome to the MangoLassi community!!

                  1 Reply Last reply Reply Quote 0
                  • V
                    veggoku
                    last edited by

                    Techie4Life here SAM (SW community member). I actually had the same problem and minitrucker007's solution did work and Meraki still hasn't fixed the issue. I'll try engaging with Meraki and see if they can actually look at this and fix it.

                    For reference I have a Site-to-Site Meraki-Meraki VPN running and I had Web Search Filtering enabled.

                    scottalanmillerS NetworkNerdN 2 Replies Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @veggoku
                      last edited by

                      @veggoku Welcome to MangoLassi!! Awesome to see you over here, too!

                      V 1 Reply Last reply Reply Quote 0
                      • V
                        veggoku @scottalanmiller
                        last edited by

                        @scottalanmiller Thanks, funny that I would find you somewhere else online :p.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @veggoku
                          last edited by

                          @veggoku said:

                          @scottalanmiller Thanks, funny that I would find you somewhere else online :p.

                          This is actually where I am most of the time 🙂

                          1 Reply Last reply Reply Quote 0
                          • NetworkNerdN
                            NetworkNerd @veggoku
                            last edited by

                            @veggoku said:

                            Techie4Life here SAM (SW community member). I actually had the same problem and minitrucker007's solution did work and Meraki still hasn't fixed the issue. I'll try engaging with Meraki and see if they can actually look at this and fix it.

                            For reference I have a Site-to-Site Meraki-Meraki VPN running and I had Web Search Filtering enabled.

                            I had this same issue today. I took a new Meraki MX64 home with me to connect it back to our HQ's ASA 5510 on a site-to-site VPN. Connecting the two was pretty easy, but once the tunnel was up, I ran into the Missing Template error when trying to connect to our corporate intranet site from behind the MX64.

                            The fix mentioned above worked for me as well (disable Web Search Filtering). Thanks for posting the fix here.

                            1 Reply Last reply Reply Quote 0
                            • NetworkNerdN
                              NetworkNerd
                              last edited by

                              It should also be noted this specific post is the first Google search result when searching for Internal Error: Missing Template ERR_CONNECT_FAIL. Yay for MangoLassi!

                              1 Reply Last reply Reply Quote 2
                              • minitrucker007M
                                minitrucker007
                                last edited by

                                Good I am glad my research is fixing this problem for others. Don't forget to create a ticket with Meraki and not just fix the problems the bigger the problem the sooner they will release a fix for it.

                                1 Reply Last reply Reply Quote 4
                                • A
                                  ammarmalhotra
                                  last edited by

                                  disable the web cache worked for me.

                                  1 Reply Last reply Reply Quote 1
                                  • S
                                    ss
                                    last edited by

                                    MERAKI option worked ,good advise

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      SeawolfTravis @smartkid808
                                      last edited by

                                      @smartkid808 I know this is a old thread, but I thought I'd mention that there is forticlient. It's free for the endpoint program, the management server is what you have to pay for. http://forticlient.com/

                                      1 Reply Last reply Reply Quote 0
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