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    Shared Hosting or Virtual Private Server?

    IT Discussion
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    • scottalanmillerS
      scottalanmiller @Alex Sage
      last edited by

      @anonymous said:

      @scottalanmiller BTW how is a small orange treating you?

      Mostly good. Price is great, customer service is phenomenal. We've had some momentary outages that happen way too frequently but we only know about them because our Alertra system catches them as they are only a few seconds in duration. We never see the sites down but we do get the alerts. The performance on ASO has been very good, better than we were seeing with VPSs that we used in the past.

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @scottalanmiller
        last edited by

        @scottalanmiller Are you sure it's real downtime? I had this happen once, but it was the load balancer the shared host was using. The site never was really down.....

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Alex Sage
          last edited by

          @anonymous said:

          @scottalanmiller Are you sure it's real downtime? I had this happen once, but it was the load balancer the shared host was using. The site never was really down.....

          The site is behind a load balancer. If the LB fails, the site is down. Down meaning people can't access it. That's the most important definition of downtime - down for users.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            And as the load balancing is part of the hosting product, the hosted service is failing to be "up", I'd call that down.

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            • A
              Alex Sage @scottalanmiller
              last edited by

              @scottalanmiller Do you have CloudFlare in front of the site?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Alex Sage
                last edited by

                @anonymous said:

                @scottalanmiller Do you have CloudFlare in front of the site?

                Yes.

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                • A
                  Alex Sage @scottalanmiller
                  last edited by

                  @scottalanmiller last time I had this issue CloudFlare is causing the issue....

                  A scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • A
                    Alex Sage @Alex Sage
                    last edited by

                    @anonymous trying add the IP address to your monitoring.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Alex Sage
                      last edited by

                      @anonymous said:

                      @scottalanmiller last time I had this issue CloudFlare is causing the issue....

                      What was CF doing that caused the issue? I use CF all the time, including with these sites on other hosts, and never see this issue.

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                      • scottalanmillerS
                        scottalanmiller @Alex Sage
                        last edited by

                        @anonymous said:

                        @anonymous trying add the IP address to your monitoring.

                        I don't care if the server is up, I care if the site on the server is up. The site can easily be down while the server is still up.

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