No Chat When You Need It!



  • You know what grinds my gears? When you go on a website that will constantly pop up the "chat with our sales person here!" box whenever you don't need it, but when you would love to do a live chat with somebody, you think you can get the box to come up or find a link to initiate a chat anywhere on the site? NOOOOOOOOOOO! GAH! Some companies only have random box pop-ups with no link anywhere to be found on the site, and some have the chat option buried somewhere you have to dig for and often find next to the Ark of the Covenant...

    Anyone else have this problem? Current site is 1800Flowers...


  • Service Provider

    Well their name IS a phone number. If what you wanted was their focus they would be called chatflowers.com



  • I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.



  • @scottalanmiller said:

    Well their name IS a phone number. If what you wanted was their focus they would be called chatflowers.com

    Name comes from the pre-internet days. They were founded in 1976. They are much more heavily invested online now and I would bet they put more resources into the maintenance than the call center.



  • @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.



  • @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.



  • @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute



  • 1800 flowers is just a middle man who connects you to a local florist anyway



  • @IRJ said:

    1800 flowers is just a middle man who connects you to a local florist anyway

    Exactly. I know it's the local floral shops that get the business. I just hate calling places. Like once I'm on the phone, I'm fine. But something about me just HATES calling people I'm not close friends with on the phone. If I know I'll get someone I don't know, it's even worse!



  • @IRJ said:

    @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute

    I'm over 1400 miles from the destination location...so yea...



  • @thanksaj said:

    @IRJ said:

    1800 flowers is just a middle man who connects you to a local florist anyway

    Exactly. I know it's the local floral shops that get the business. I just hate calling places. Like once I'm on the phone, I'm fine. But something about me just HATES calling people I'm not close friends with on the phone. If I know I'll get someone I don't know, it's even worse!

    Local Florists will give you better options. They might have something seasonal that isnt on 1800flowers.



  • @thanksaj said:

    @IRJ said:

    @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute

    I'm over 1400 miles from the destination location...so yea...

    Is this the girl you have been talking about on Facebook?



  • @IRJ said:

    @thanksaj said:

    @IRJ said:

    1800 flowers is just a middle man who connects you to a local florist anyway

    Exactly. I know it's the local floral shops that get the business. I just hate calling places. Like once I'm on the phone, I'm fine. But something about me just HATES calling people I'm not close friends with on the phone. If I know I'll get someone I don't know, it's even worse!

    Local Florists will give you better options. They might have something seasonal that isnt on 1800flowers.

    Yeah, true. I just hate talking on the phone.



  • @IRJ said:

    @thanksaj said:

    @IRJ said:

    @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute

    I'm over 1400 miles from the destination location...so yea...

    Is this the girl you have been talking about on Facebook?

    Maybe...(yes)



  • @thanksaj said:

    @IRJ said:

    @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute

    I'm over 1400 miles from the destination location...so yea...

    Ah I could see the appeal of 1800Flowers at that point... but still you can search a local florist in the area and they generally will deliver. I was doing that when my girlfriend (now fiance) was living in Cooperstown and I was in Rochester.



  • @thanksaj said:

    @IRJ said:

    @thanksaj said:

    @IRJ said:

    @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute

    I'm over 1400 miles from the destination location...so yea...

    Is this the girl you have been talking about on Facebook?

    Maybe...(yes)

    You need to talk to me before you plan these things. I can do some pretty expensive looking things on a shoe string budget. My whole proposal arrangements were so much cheaper than they could have been. I just had to do some thinking and organizing



  • @thanksaj said:

    @IRJ said:

    @thanksaj said:

    @IRJ said:

    @coliver said:

    @IRJ said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    This. It shows a little more thought as well.

    Actually I generally forget until I'm on my way home from work... then I suddenly remember and stop at one of the local places.

    Well if he is ordering them online, He is setting up a delivery. So it cant be too last minute

    I'm over 1400 miles from the destination location...so yea...

    Is this the girl you have been talking about on Facebook?

    Maybe...(yes)

    What are some of her interests?


  • Service Provider

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    That's what I always used to do. Now I am married to a girl that doesn't like dead plants as a gift, lol.


  • Service Provider

    @thanksaj said:

    @IRJ said:

    1800 flowers is just a middle man who connects you to a local florist anyway

    Exactly. I know it's the local floral shops that get the business. I just hate calling places. Like once I'm on the phone, I'm fine. But something about me just HATES calling people I'm not close friends with on the phone. If I know I'll get someone I don't know, it's even worse!

    Bush Hill Florist in Perry is great. I used them for years. I've always used them. From my first prom to our wedding.

    http://www.bushhillflorist.com/



  • @thanksaj said:

    @IRJ said:

    @thanksaj said:

    @IRJ said:

    1800 flowers is just a middle man who connects you to a local florist anyway

    Exactly. I know it's the local floral shops that get the business. I just hate calling places. Like once I'm on the phone, I'm fine. But something about me just HATES calling people I'm not close friends with on the phone. If I know I'll get someone I don't know, it's even worse!

    Local Florists will give you better options. They might have something seasonal that isnt on 1800flowers.

    Yeah, true. I just hate talking on the phone.

    I'll be the middle man and save you $20. you can paypal me $10 😛



  • @scottalanmiller said:

    @coliver said:

    I've always had better luck calling a local place to get flowers... It just seemed odd going with an online company when a local one both existed and had better pricing/response.

    That's what I always used to do. Now I am married to a girl that doesn't like dead plants as a gift, lol.

    She'd rather eat them! 😛



  • @IRJ said:

    @thanksaj said:

    @IRJ said:

    @thanksaj said:

    @IRJ said:

    1800 flowers is just a middle man who connects you to a local florist anyway

    Exactly. I know it's the local floral shops that get the business. I just hate calling places. Like once I'm on the phone, I'm fine. But something about me just HATES calling people I'm not close friends with on the phone. If I know I'll get someone I don't know, it's even worse!

    Local Florists will give you better options. They might have something seasonal that isnt on 1800flowers.

    Yeah, true. I just hate talking on the phone.

    I'll be the middle man and save you $20. you can paypal me $10 😛

    Hmmm....tempting...