The Register: Must listen: We've found the real Bastard Operator From Hell
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IT Team gets together and creates the hold from hell.
https://www.theregister.co.uk/2016/04/29/it_helpdesk_creates_oh_hold_hell/
IT Team gets together and creates the hold from hell.
https://www.theregister.co.uk/2016/04/29/it_helpdesk_creates_oh_hold_hell/