In an example scenario....
a factor will do simple design up front and make repeatable parts for months or years. The parts don't change. You have processes to tune and improve to make maybe the parts easier and easier or cheaper over time.
IT is not like that. But how and why?
IT designs new things all the time, and if building something normally does it once. If something can be repeated, it should leave IT and be handed to bench or some other department. Or automated. IT really doesn't do repeatable processes. Each IT task is unique, being done for the first time. New decisions, new fixes, new designs. No repetition.
Thanks SAM you have given our department conversation material for the beers.