@fuznutz04 I have cradlepoints at 13 locations, running on the Verizon network. They work okay for our smaller stores. They have saved me quite a few times with outages.

I will be testing this framework in the coming weeks, hopefully. https://getgophish.com/

@scottalanmiller said in Installing osTicket 1.11 on Fedora 29:

@mattbagan said in Installing osTicket 1.11 on Fedora 29:

@scottalanmiller said in Installing osTicket 1.11 on Fedora 29:

@mattbagan said in Installing osTicket 1.11 on Fedora 29:

@scottalanmiller said in Installing osTicket 1.11 on Fedora 29:

@mattbagan said in Installing osTicket 1.11 on Fedora 29:

Any special SELinux after words? I had some issues with plugins the first time around.

Not using any plugins. I've not needed any SELinux tweaks afterwards myself.

I setup ldap for my install. Does it make sense to use it?

If you are in an LDAP based environment (AD, OpenLDAP, 389 Directory Server, OpenDJ) then joining your ticketing or helpdesk system to it would make total sense. We are not an LDAP shop here, so have nothing to attach it to.

The only thing I don't like about it so far is that you have to create the account first and select the option to authenticate with ldap. I wish I could just login with my creds and it would automatically create the account. Unless doing something wrong.

Is this for end users or for the techs? Normally we would not want techs being created automatically by just being included in the LDAP list. I can only imagine that it does not work that way intentionally. If it did, it would be very necessary to have a way to disable it.

You can authenticate with staff and client. Probably makes sense to disable staff? I will be testing some more tomorrow.

@scottalanmiller said in Installing osTicket 1.11 on Fedora 29:

@mattbagan said in Installing osTicket 1.11 on Fedora 29:

@scottalanmiller said in Installing osTicket 1.11 on Fedora 29:

@mattbagan said in Installing osTicket 1.11 on Fedora 29:

Any special SELinux after words? I had some issues with plugins the first time around.

Not using any plugins. I've not needed any SELinux tweaks afterwards myself.

I setup ldap for my install. Does it make sense to use it?

If you are in an LDAP based environment (AD, OpenLDAP, 389 Directory Server, OpenDJ) then joining your ticketing or helpdesk system to it would make total sense. We are not an LDAP shop here, so have nothing to attach it to.

The only thing I don't like about it so far is that you have to create the account first and select the option to authenticate with ldap. I wish I could just login with my creds and it would automatically create the account. Unless doing something wrong.

@scottalanmiller said in Installing osTicket 1.11 on Fedora 29:

@mattbagan said in Installing osTicket 1.11 on Fedora 29:

Any special SELinux after words? I had some issues with plugins the first time around.

Not using any plugins. I've not needed any SELinux tweaks afterwards myself.

I setup ldap for my install. Does it make sense to use it?

Any special SELinux after words? I had some issues with plugins the first time around.

@scottalanmiller I really wish I would have known about the GitHub repo for my fresh install. It would have made it so much easier to install.

Smoking a brisket.

@black3dynamite Good call. I had to make some adjustments to SELinux.

@scottalanmiller it took a while but I got it installed on F29. I just need to figure out the plugin issue not showing up.