ML
    • Register
    • Login
    • Search
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups

    Comodo ONE Service Desk

    IT Discussion
    comodo comodo one helpdesk
    12
    33
    4170
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • nadnerB
      nadnerB last edited by

      If you exhaust all the free options. AVOID topdesk.

      1 Reply Last reply Reply Quote 0
      • hobbit666
        hobbit666 last edited by

        I've been thinking of moving our system from Spiceworks to something else, that's cleaner looking 😄 will keep an eye on the suggestions

        1 Reply Last reply Reply Quote 1
        • DustinB3403
          DustinB3403 last edited by

          As a follow up to this, since I think you @Minion-Queen thought the options I mentioned weren't free or had free offerings.

          They do.

          OSTicket is another one I keep seeing that people investigate and use. Link to Download.

          1 Reply Last reply Reply Quote 0
          • Minion Queen
            Minion Queen Banned @JaredBusch last edited by

            @JaredBusch said in Comodo ONE Service Desk:

            @coliver said in Comodo ONE Service Desk:

            Zoho also has an option that looks like it is pretty good. Although at $12/month/agent not sure if it is competitive.

            ManageEngine ServiceDesk (owned by Zoho) is free for the helpdesk only portion for unlimited techs.

            It has hosted or self hosted options. and they have device apps for it.

            I wasn't thrilled with ManageEngine but for the life of me I can't remember why I discounted it. Might need to go back and look at it again.

            dafyre scottalanmiller 2 Replies Last reply Reply Quote 0
            • dafyre
              dafyre @Minion Queen last edited by

              @Minion-Queen That's probably a good idea... especially if you can't remember the why. 🙂

              1 Reply Last reply Reply Quote 0
              • coliver
                coliver @JaredBusch last edited by

                @JaredBusch said in Comodo ONE Service Desk:

                @coliver said in Comodo ONE Service Desk:

                Zoho also has an option that looks like it is pretty good. Although at $12/month/agent not sure if it is competitive.

                ManageEngine ServiceDesk (owned by Zoho) is free for the helpdesk only portion for unlimited techs.

                It has hosted or self hosted options. and they have device apps for it.

                That's the one. I used it for awhile and really did like it. I think there was a two agent limit on the free version... but for a one man shop that isn't that bad.

                scottalanmiller 1 Reply Last reply Reply Quote 0
                • scottalanmiller
                  scottalanmiller @Minion Queen last edited by

                  @Minion-Queen said in Comodo ONE Service Desk:

                  @JaredBusch said in Comodo ONE Service Desk:

                  @coliver said in Comodo ONE Service Desk:

                  Zoho also has an option that looks like it is pretty good. Although at $12/month/agent not sure if it is competitive.

                  ManageEngine ServiceDesk (owned by Zoho) is free for the helpdesk only portion for unlimited techs.

                  It has hosted or self hosted options. and they have device apps for it.

                  I wasn't thrilled with ManageEngine but for the life of me I can't remember why I discounted it. Might need to go back and look at it again.

                  It's a good system, but very heavy.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmiller
                    scottalanmiller @coliver last edited by

                    @coliver said in Comodo ONE Service Desk:

                    @JaredBusch said in Comodo ONE Service Desk:

                    @coliver said in Comodo ONE Service Desk:

                    Zoho also has an option that looks like it is pretty good. Although at $12/month/agent not sure if it is competitive.

                    ManageEngine ServiceDesk (owned by Zoho) is free for the helpdesk only portion for unlimited techs.

                    It has hosted or self hosted options. and they have device apps for it.

                    That's the one. I used it for awhile and really did like it. I think there was a two agent limit on the free version... but for a one man shop that isn't that bad.

                    I think that that is the Zoho version itself, the ManageEngine (owned by Zoho, not branded Zoho) is unlimited.

                    coliver 1 Reply Last reply Reply Quote 0
                    • coliver
                      coliver @scottalanmiller last edited by

                      @scottalanmiller said in Comodo ONE Service Desk:

                      @coliver said in Comodo ONE Service Desk:

                      @JaredBusch said in Comodo ONE Service Desk:

                      @coliver said in Comodo ONE Service Desk:

                      Zoho also has an option that looks like it is pretty good. Although at $12/month/agent not sure if it is competitive.

                      ManageEngine ServiceDesk (owned by Zoho) is free for the helpdesk only portion for unlimited techs.

                      It has hosted or self hosted options. and they have device apps for it.

                      That's the one. I used it for awhile and really did like it. I think there was a two agent limit on the free version... but for a one man shop that isn't that bad.

                      I think that that is the Zoho version itself, the ManageEngine (owned by Zoho, not branded Zoho) is unlimited.

                      Yep, that may have been the issue.

                      1 Reply Last reply Reply Quote 0
                      • J
                        Jstear last edited by

                        Came across this today.

                        PCMag Top Help Desk for 2016

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          Jstear @Jstear last edited by

                          @Jstear said in Comodo ONE Service Desk:

                          Came across this today.

                          PCMag Top Help Desk for 2016

                          Turns out the ones they are saying are free, aren't free.

                          1 Reply Last reply Reply Quote 1
                          • First post
                            Last post