Changed local IP on PBX, can't call out or receive calls now
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I figured the IP change somehow defaulted that since switching it to the router is allowing calls in/out. However, it isn't letting me swap that back to 0.0.0.0, tells me I have a validation error. This is under Network Parameters in Elastix for the asterisk.pbx.com host
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
I figured the IP change somehow defaulted that since switching it to the router is allowing calls in/out. However, it isn't letting me swap that back to 0.0.0.0, tells me I have a validation error. This is under Network Parameters in Elastix for the asterisk.pbx.com host
Elastix is not FreePBX. Details matter.............
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Sorry, new to the VOIP thing. So the routing table you posted looks similar to mine. I do see the Destination 0.0.0.0 and the Gate 192.168.3.x address for the gateway. This is correct then? The 192.168.3.0 destination still shows 0.0.0.0 for the gateway.
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
Sorry, new to the VOIP thing. So the routing table you posted looks similar to mine. I do see the Destination 0.0.0.0 and the Gate 192.168.3.x address for the gateway. This is correct then? The 192.168.3.0 destination still shows 0.0.0.0 for the gateway.
If you were changing things in the Elastix GUI, then yes, that is all you need to set. Also I could have told you to check the right setting many posts ago.
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I actually didn't fully realize that Elastix and FreePBX were completely separate since changing some setting in one seemed to do it for both, while not others and since FreePBX was accessible directly from Elastix. Is there a reason why both are present?
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Also if you post the solution on Spiceworks as well I'll give you a best answer since you were responding on both
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
I actually didn't fully realize that Elastix and FreePBX were completely separate since changing some setting in one seemed to do it for both, while not others and since FreePBX was accessible directly from Elastix. Is there a reason why both are present?
Both what? Elastix uses a FreePBX GUI, but is not FreePBX. FreePBX and Elastix are both full PBX appliance OSes. They are "download the ISO and install the system" peers. Both use the FreePBX GUI for at least some of their tasks. But each is its own discrete system with different base OSes used for the builds, different components, different generations of components, different components, different configurations, etc. Discrete products. Don't look at a FreePBX web application in Elastix and think that the FreePBX appliance is under the hood, very different things.
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Okay so I'm running JUST Elastix even though it utilizes a web app labeled FreePBX? That makes a lot more sense now.
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
Okay so I'm running JUST Elastix even though it utilizes a web app labeled FreePBX? That makes a lot more sense now.
Correct. You are running the appliance software Elastix which uses the FreePBX web interface.
The FreePBX interface predates the FreePBX PBX by a really long time. Lots of products, like Elastix and Trixbox, used the FreePBX interface long before the FreePBX distro came out.
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Learn something new everyday. It always confused me why people referenced one or the other when it seemed like mine was both. Now I understand. That'll help me moving forward if/when I have to ask questions about the system. Thanks for the info.
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
Learn something new everyday. It always confused me why people referenced one or the other when it seemed like mine was both. Now I understand. That'll help me moving forward if/when I have to ask questions about the system. Thanks for the info.
yes, so when people recommend FreePBX instead of Elastix... they really mean installing FreePBX instead of installing Elastix. Elastix has lost its support in the last few years and is really floundering. They are still alive, but just barely and there are lots of concerns. FreePBX has replaced it in the market.
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Makes sense to not recommend Elastix if the support isn't there. Is that from a lack of effort from the team behind Elastix or just lots of mistakes/problems in comparison to FreePBX? We're fairly small, only around 50 phones. This system was put together by local paid consultant years ago, before my employment here began. It's probably due for an update/overhaul as I think it was a cheap toss-together in the first place. I'll add switching over to full blown FreePBX as a potential option.
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
Makes sense to not recommend Elastix if the support isn't there. Is that from a lack of effort from the team behind Elastix or just lots of mistakes/problems in comparison to FreePBX? We're fairly small, only around 50 phones. This system was put together by local paid consultant years ago, before my employment here began. It's probably due for an update/overhaul as I think it was a cheap toss-together in the first place. I'll add switching over to full blown FreePBX as a potential option.
Tons of missteps from Elastix. They tried to leave the FreePBX interface behind because of the issues we just talked about (who wants their biggest competitor as part of their product!!) but they failed to do so and caused their product to significantly stall. Then their 2.4 to 2.5 update broke making the elastix 2 family essentially dead. Elastix 4 was rushed out and isn't being kept updated properly and developed is years behind where it should be.
Will Elastix recover? maybe, maybe not. At this point they lack any really solid products as Elastix 2 is dead, Elastix 4 isn't ready for prime time yet (after years of work, it's just languishing) and Elastix 3/MT is a different and confusing product line that doesn't apply to the same customers. At this point people are wondering if they have given up.
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
Learn something new everyday. It always confused me why people referenced one or the other when it seemed like mine was both. Now I understand. That'll help me moving forward if/when I have to ask questions about the system. Thanks for the info.
I lost track if it was your thread (but i thought it was) or a different one over on SW, but I specifically spelled this out.
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Must have been a different one
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@SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:
Must have been a different one
Yup, found it.
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Cool I'll give that a read. Thanks
