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    Can't cancel auto renew on godaddy domain

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    • J
      Jason Banned last edited by

      This is what I get

      0_1464873420076_godaddy.PNG

      stacksofplates JaredBusch 2 Replies Last reply Reply Quote 0
      • stacksofplates
        stacksofplates @Jason last edited by stacksofplates

        @Jason said in Can't cancel auto renew on godaddy domain:

        This is what I get

        Ya that's weird. Here's my settings

        0_1464873502739_auto renew.png

        1 Reply Last reply Reply Quote 0
        • JaredBusch
          JaredBusch @Jason last edited by

          @Jason said in Can't cancel auto renew on godaddy domain:

          This is what I get

          Have you recently requested some other service on the domains that would cause it to get auto-protected?

          J 1 Reply Last reply Reply Quote 0
          • J
            Jason Banned @JaredBusch last edited by

            @JaredBusch said in Can't cancel auto renew on godaddy domain:

            @Jason said in Can't cancel auto renew on godaddy domain:

            This is what I get

            Have you recently requested some other service on the domains that would cause it to get auto-protected?

            Nope. I'm trying to chat with them now to see if they can unprotect it.

            1 Reply Last reply Reply Quote 0
            • thwr
              thwr @Jason last edited by

              @Jason said in Can't cancel auto renew on godaddy domain:

              @thwr said in Can't cancel auto renew on godaddy domain:

              @Jason said in Can't cancel auto renew on godaddy domain:

              It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

              In case you want to transfer it, auto-renewal shouldn't matter. In case of
              upcoming deletion, why unlocked?

              [...] Godaddy will not allow you to [...]

              Won't help you right now, but... That's why I'm using Internetworx (inwx.com). Virtually anything about domain handling and DNS. Plus: Real humans on the other side.

              1 Reply Last reply Reply Quote 0
              • J
                Jason Banned last edited by

                I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                stacksofplates 1 Reply Last reply Reply Quote 2
                • stacksofplates
                  stacksofplates @Jason last edited by

                  @Jason said in Can't cancel auto renew on godaddy domain:

                  I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                  Are you the admin/owner on the account?

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    Jason Banned @stacksofplates last edited by

                    @johnhooks said in Can't cancel auto renew on godaddy domain:

                    @Jason said in Can't cancel auto renew on godaddy domain:

                    I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                    Are you the admin/owner on the account?

                    yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

                    stacksofplates 1 Reply Last reply Reply Quote 1
                    • stacksofplates
                      stacksofplates @Jason last edited by

                      @Jason said in Can't cancel auto renew on godaddy domain:

                      @johnhooks said in Can't cancel auto renew on godaddy domain:

                      @Jason said in Can't cancel auto renew on godaddy domain:

                      I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                      Are you the admin/owner on the account?

                      yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

                      That sucks. I might turn it off then. I never paid attention to it.

                      1 Reply Last reply Reply Quote 0
                      • wrx7m
                        wrx7m last edited by

                        Also note that auto-renew is triggered a full month prior to expiration.

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          Jason Banned @wrx7m last edited by

                          @wrx7m said in Can't cancel auto renew on godaddy domain:

                          Also note that auto-renew is triggered a full month prior to expiration.

                          It's not for me.

                          wrx7m 1 Reply Last reply Reply Quote 0
                          • wrx7m
                            wrx7m @Jason last edited by

                            @Jason Strange. I have had about 10 domains and even SSL cert renew exactly 30 days before, which is way before I was expecting them to. The SSL, I had to call and cancel because I didn't want it.

                            1 Reply Last reply Reply Quote 0
                            • JaredBusch
                              JaredBusch last edited by

                              With GoDaddy, I have always turned off auto renew on everything right after I buy it.

                              1 Reply Last reply Reply Quote 0
                              • J
                                Jason Banned last edited by

                                Someone from Godaddy saw this and got it fixed. It's now turned off.

                                thwr scottalanmiller 2 Replies Last reply Reply Quote 4
                                • thwr
                                  thwr @Jason last edited by

                                  @Jason So that guy saw your post here?

                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    Jason Banned @thwr last edited by

                                    @thwr said in Can't cancel auto renew on godaddy domain:

                                    @Jason So that guy saw your post here?

                                    Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                    scottalanmiller RojoLoco 2 Replies Last reply Reply Quote 1
                                    • scottalanmiller
                                      scottalanmiller @Jason last edited by

                                      @Jason said in Can't cancel auto renew on godaddy domain:

                                      Someone from Godaddy saw this and got it fixed. It's now turned off.

                                      That's awesome.

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmiller
                                        scottalanmiller @Jason last edited by

                                        @Jason said in Can't cancel auto renew on godaddy domain:

                                        @thwr said in Can't cancel auto renew on godaddy domain:

                                        @Jason So that guy saw your post here?

                                        Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                        That's a crappy policy. Having no voice for customer service is problematic.

                                        J thwr 2 Replies Last reply Reply Quote 0
                                        • J
                                          Jason Banned @scottalanmiller last edited by

                                          @scottalanmiller said in Can't cancel auto renew on godaddy domain:

                                          @Jason said in Can't cancel auto renew on godaddy domain:

                                          @thwr said in Can't cancel auto renew on godaddy domain:

                                          @Jason So that guy saw your post here?

                                          Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                          That's a crappy policy. Having no voice for customer service is problematic.

                                          Not that unusual of a policy though. Stupid but not unheard of.

                                          1 Reply Last reply Reply Quote 0
                                          • thwr
                                            thwr @scottalanmiller last edited by

                                            @scottalanmiller said in Can't cancel auto renew on godaddy domain:

                                            @Jason said in Can't cancel auto renew on godaddy domain:

                                            @thwr said in Can't cancel auto renew on godaddy domain:

                                            @Jason So that guy saw your post here?

                                            Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                            That's a crappy policy. Having no voice for customer service is problematic.

                                            Yeah, but it seems like ML is getting a name 😉

                                            scottalanmiller 1 Reply Last reply Reply Quote 1
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