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    Can't cancel auto renew on godaddy domain

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    • J
      Jason Banned @thwr last edited by

      @thwr said in Can't cancel auto renew on godaddy domain:

      @Jason said in Can't cancel auto renew on godaddy domain:

      It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

      In case you want to transfer it, auto-renewal shouldn't matter. In case of
      upcoming deletion, why unlocked?

      Godaddy will not allow you to delete or cancel auto renew while its locked or protected. Lock is removed, there is no option to unprotect. According to some forums it's a godaddy scam to get more money cause you have to call them (they no longer to email or ticket support) and then they wait until after the auto renew date to change it

      IRJ stacksofplates thwr 3 Replies Last reply Reply Quote 0
      • IRJ
        IRJ @Jason last edited by

        @Jason said in Can't cancel auto renew on godaddy domain:

        @thwr said in Can't cancel auto renew on godaddy domain:

        @Jason said in Can't cancel auto renew on godaddy domain:

        It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

        In case you want to transfer it, auto-renewal shouldn't matter. In case of
        upcoming deletion, why unlocked?

        Godaddy will not allow you to delete or cancel auto renew while its locked or protected. Lock is removed, there is no option to unprotect. According to some forums it's a godaddy scam to get more money cause you have to call them (they no longer to email or ticket support) and then they wait until after the auto renew date to change it

        If you paid via PayPal you can just cancel the agreement from Paypal

        1 Reply Last reply Reply Quote 1
        • stacksofplates
          stacksofplates @Jason last edited by

          @Jason said in Can't cancel auto renew on godaddy domain:

          @thwr said in Can't cancel auto renew on godaddy domain:

          @Jason said in Can't cancel auto renew on godaddy domain:

          It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

          In case you want to transfer it, auto-renewal shouldn't matter. In case of
          upcoming deletion, why unlocked?

          Godaddy will not allow you to delete or cancel auto renew while its locked or protected. Lock is removed, there is no option to unprotect. According to some forums it's a godaddy scam to get more money cause you have to call them (they no longer to email or ticket support) and then they wait until after the auto renew date to change it

          That's weird. I just un-auto renewed mine and the lock is on.

          1 Reply Last reply Reply Quote 0
          • J
            Jason Banned last edited by

            This is what I get

            0_1464873420076_godaddy.PNG

            stacksofplates JaredBusch 2 Replies Last reply Reply Quote 0
            • stacksofplates
              stacksofplates @Jason last edited by stacksofplates

              @Jason said in Can't cancel auto renew on godaddy domain:

              This is what I get

              Ya that's weird. Here's my settings

              0_1464873502739_auto renew.png

              1 Reply Last reply Reply Quote 0
              • JaredBusch
                JaredBusch @Jason last edited by

                @Jason said in Can't cancel auto renew on godaddy domain:

                This is what I get

                Have you recently requested some other service on the domains that would cause it to get auto-protected?

                J 1 Reply Last reply Reply Quote 0
                • J
                  Jason Banned @JaredBusch last edited by

                  @JaredBusch said in Can't cancel auto renew on godaddy domain:

                  @Jason said in Can't cancel auto renew on godaddy domain:

                  This is what I get

                  Have you recently requested some other service on the domains that would cause it to get auto-protected?

                  Nope. I'm trying to chat with them now to see if they can unprotect it.

                  1 Reply Last reply Reply Quote 0
                  • thwr
                    thwr @Jason last edited by

                    @Jason said in Can't cancel auto renew on godaddy domain:

                    @thwr said in Can't cancel auto renew on godaddy domain:

                    @Jason said in Can't cancel auto renew on godaddy domain:

                    It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.

                    In case you want to transfer it, auto-renewal shouldn't matter. In case of
                    upcoming deletion, why unlocked?

                    [...] Godaddy will not allow you to [...]

                    Won't help you right now, but... That's why I'm using Internetworx (inwx.com). Virtually anything about domain handling and DNS. Plus: Real humans on the other side.

                    1 Reply Last reply Reply Quote 0
                    • J
                      Jason Banned last edited by

                      I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                      stacksofplates 1 Reply Last reply Reply Quote 2
                      • stacksofplates
                        stacksofplates @Jason last edited by

                        @Jason said in Can't cancel auto renew on godaddy domain:

                        I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                        Are you the admin/owner on the account?

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          Jason Banned @stacksofplates last edited by

                          @johnhooks said in Can't cancel auto renew on godaddy domain:

                          @Jason said in Can't cancel auto renew on godaddy domain:

                          I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                          Are you the admin/owner on the account?

                          yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

                          stacksofplates 1 Reply Last reply Reply Quote 1
                          • stacksofplates
                            stacksofplates @Jason last edited by

                            @Jason said in Can't cancel auto renew on godaddy domain:

                            @johnhooks said in Can't cancel auto renew on godaddy domain:

                            @Jason said in Can't cancel auto renew on godaddy domain:

                            I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

                            Are you the admin/owner on the account?

                            yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

                            That sucks. I might turn it off then. I never paid attention to it.

                            1 Reply Last reply Reply Quote 0
                            • wrx7m
                              wrx7m last edited by

                              Also note that auto-renew is triggered a full month prior to expiration.

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                Jason Banned @wrx7m last edited by

                                @wrx7m said in Can't cancel auto renew on godaddy domain:

                                Also note that auto-renew is triggered a full month prior to expiration.

                                It's not for me.

                                wrx7m 1 Reply Last reply Reply Quote 0
                                • wrx7m
                                  wrx7m @Jason last edited by

                                  @Jason Strange. I have had about 10 domains and even SSL cert renew exactly 30 days before, which is way before I was expecting them to. The SSL, I had to call and cancel because I didn't want it.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBusch
                                    JaredBusch last edited by

                                    With GoDaddy, I have always turned off auto renew on everything right after I buy it.

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      Jason Banned last edited by

                                      Someone from Godaddy saw this and got it fixed. It's now turned off.

                                      thwr scottalanmiller 2 Replies Last reply Reply Quote 4
                                      • thwr
                                        thwr @Jason last edited by

                                        @Jason So that guy saw your post here?

                                        J 1 Reply Last reply Reply Quote 0
                                        • J
                                          Jason Banned @thwr last edited by

                                          @thwr said in Can't cancel auto renew on godaddy domain:

                                          @Jason So that guy saw your post here?

                                          Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                          scottalanmiller RojoLoco 2 Replies Last reply Reply Quote 1
                                          • scottalanmiller
                                            scottalanmiller @Jason last edited by

                                            @Jason said in Can't cancel auto renew on godaddy domain:

                                            Someone from Godaddy saw this and got it fixed. It's now turned off.

                                            That's awesome.

                                            1 Reply Last reply Reply Quote 1
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