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    Worth-while remote system administration tools - Preferably Open Source

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    • DustinB3403
      DustinB3403 last edited by

      So we are now taking over the maintenance for a remote office, as the vendor we have is super expensive and not performing nearly as well as was hoped.

      With this a few issues come to light:

      • The remote systems are in Spanish - not my strongest language
      • The remote systems are at varied degrees of updates etc
      • Accessing the systems is difficult at times (remote access)

      Looking for some ideas to try and simplify the management / maintenance of these systems.
      Thanks

      J Romo 2 Replies Last reply Reply Quote 0
      • wirestyle22
        wirestyle22 last edited by

        There is no option to change the language for administrative purposes?

        DustinB3403 A 2 Replies Last reply Reply Quote 1
        • DustinB3403
          DustinB3403 @wirestyle22 last edited by

          @wirestyle22 No, these devices reside over seas and aren't licensed for multiple languages.

          1 Reply Last reply Reply Quote 0
          • wirestyle22
            wirestyle22 last edited by

            @DustinB3403 Oh I see. Interesting problem to have.

            DustinB3403 1 Reply Last reply Reply Quote 0
            • DustinB3403
              DustinB3403 @wirestyle22 last edited by

              @wirestyle22 said in Worth-while remote system administration tools - Preferably Open Source:

              @DustinB3403 Oh I see. hysterical problem to have.

              I've FTFY

              BRRABill 1 Reply Last reply Reply Quote 2
              • DustinB3403
                DustinB3403 last edited by

                So no ideas from anyone here?

                dafyre 1 Reply Last reply Reply Quote 0
                • BRRABill
                  BRRABill @DustinB3403 last edited by

                  @DustinB3403 said i

                  I've FTFY

                  Muy bueno.

                  1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage last edited by

                    I have tons of experience with this, as I support all our users in Mexico 🙂

                    Supporting users in a Spanish isn't too bad, however we forced all the users to do everything in English. Is this a option for you?

                    DustinB3403 1 Reply Last reply Reply Quote 1
                    • dafyre
                      dafyre @DustinB3403 last edited by

                      @DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:

                      So no ideas from anyone here?

                      You could check out the Comodo One tool... It's not open source, but it is free, and does offer remote control, IIRC... but there's an agent that would need to be installed on the remote machines, I think.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        Alex Sage @wirestyle22 last edited by

                        @wirestyle22 said in Worth-while remote system administration tools - Preferably Open Source:

                        There is no option to change the language for administrative purposes?

                        Not unless you have Enterprise, trust me, I checked =P

                        1 Reply Last reply Reply Quote 0
                        • DustinB3403
                          DustinB3403 @Alex Sage last edited by

                          @aaronstuder I wish.

                          Sadly the machines must be in Spanish for business reasons.

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            Alex Sage @dafyre last edited by

                            @dafyre said in Worth-while remote system administration tools - Preferably Open Source:

                            @DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:

                            So no ideas from anyone here?

                            You could check out the Comodo One tool... It's not open source, but it is free, and does offer remote control, IIRC... but there's an agent that would need to be installed on the remote machines, I think.

                            Comodo? Really? No. Just No.

                            scottalanmiller 1 Reply Last reply Reply Quote -1
                            • A
                              Alex Sage @DustinB3403 last edited by

                              @DustinB3403 Bummer. Well just support them in Spanish. It's not too bad. Will they be using custom apps in Spanish as well?

                              DustinB3403 1 Reply Last reply Reply Quote 0
                              • A
                                Alex Sage last edited by Alex Sage

                                How is the internet connection? Much of Mexico has shitty internet.

                                DustinB3403 J 2 Replies Last reply Reply Quote 0
                                • DustinB3403
                                  DustinB3403 @Alex Sage last edited by

                                  @aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:

                                  @DustinB3403 Bummer. Well just support them in Spanish. It's not too bad. Will they be using custom apps in Spanish as well?

                                  No no custom apps, but any errors in spanish are a bitch to troubleshoot. (translate.google.com)

                                  A 1 Reply Last reply Reply Quote 1
                                  • DustinB3403
                                    DustinB3403 @Alex Sage last edited by

                                    @aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:

                                    How is the internet connection? Much of Mexico has shitty internet.

                                    It's fair, not great but it could be better.

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      Alex Sage @DustinB3403 last edited by Alex Sage

                                      @DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:

                                      @aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:

                                      @DustinB3403 Bummer. Well just support them in Spanish. It's not too bad. Will they be using custom apps in Spanish as well?

                                      No no custom apps, but any errors in spanish are a bitch to troubleshoot. (translate.google.com)

                                      Trust me, I know =P

                                      You can do it, but it is a pain in the ass. You start to learn it after time. Not the whole language, but some words 🙂

                                      scottalanmiller 1 Reply Last reply Reply Quote 0
                                      • A
                                        Alex Sage last edited by

                                        Well, I don't know if you will like this answer, but the only think I every got to work well in Mexico was ScreenConnect, it's not free, but is affordable. (Assumeing you can find someone that already has a licence) hint I do hint

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          Alex Sage last edited by

                                          How many computers? VNC also works well, but lacks the central management.

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmiller
                                            scottalanmiller @Alex Sage last edited by

                                            @aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:

                                            @dafyre said in Worth-while remote system administration tools - Preferably Open Source:

                                            @DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:

                                            So no ideas from anyone here?

                                            You could check out the Comodo One tool... It's not open source, but it is free, and does offer remote control, IIRC... but there's an agent that would need to be installed on the remote machines, I think.

                                            Comodo? Really? No. Just No.

                                            what's wrong with Comodo?

                                            A 1 Reply Last reply Reply Quote 0
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