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    Web Mail Not Working After Adding New DNS Zone

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    • KellyK
      Kelly
      last edited by

      What about creating a CNAME that points to the internal A record?

      For example:

      A 192.168.1.5 ownlcloud.rose.internal
      CNAME owncloud.roseradiology.com owncloud.rose.internal

      DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 1
      • DashrenderD
        Dashrender @alex.olynyk
        last edited by

        @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

        @Dashrender so a split horizon DNS would be creating a zone for roseradiology.com and then adding internal records for mail, www, etc

        Our new active directory domain is rose.internal so would that be the top level domain?

        Correct, rose.internal is your internal TLD. But .internal does not exist on the internet, so you asked about registering it, you can't register is for use on the internet. Think of it like the 10.x.x.x network. You can use that internally, but not on the internet. You can have any TLD internally that you want, but when it comes to what is used on the internet, you have to follow the ICANN rules.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @Kelly
          last edited by

          @Kelly said in Web Mail Not Working After Adding New DNS Zone:

          What about creating a CNAME that points to the internal A record?

          For example:

          A 192.168.1.5 ownlcloud.rose.internal
          CNAME owncloud.roseradiology.com owncloud.rose.internal

          Is of course is the best solution when using Split Horizon DNS because if the internal IP changes, the records will all follow.

          1 Reply Last reply Reply Quote 1
          • alex.olynykA
            alex.olynyk
            last edited by

            so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
            • DashrenderD
              Dashrender @alex.olynyk
              last edited by

              @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

              so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

              No, that is something you would do internally, on the DNS servers you control. In a Split Horizon setup, the two systems, internal DNS and external DNS, they both are handled completely separately.

              But, internally, where you have both rose.internal and roseradiology.com, you can create a record from one domain pointing to the other if you want.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @alex.olynyk
                last edited by

                @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                So if I add a record for mail.roseradiology.com that should fix?

                Yes, but it's far from ideal.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @alex.olynyk
                  last edited by

                  @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                  so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

                  but that would direct ALL external users to the same internal IP address causing them to fail.

                  dafyreD 1 Reply Last reply Reply Quote 0
                  • dafyreD
                    dafyre @scottalanmiller
                    last edited by

                    @scottalanmiller said in Web Mail Not Working After Adding New DNS Zone:

                    @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                    so whoever hosts the DNS for my domain should be able to create a CNAME to alias owncloud.roseradiology.com to owncloud.rose.internal? Correct?

                    but that would direct ALL external users to the same internal IP address causing them to fail.

                    he's talking about doing this on his INTERNAL DNS server, I do believe.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      people don't normally refers to the internal staff as "whoever hosts my..." That's an odd terminology to use for the guy at the desk next to yours.

                      DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Web Mail Not Working After Adding New DNS Zone:

                        people don't normally refers to the internal staff as "whoever hosts my..." That's an odd terminology to use for the guy at the desk next to yours.

                        Or your own desk. 😛

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @scottalanmiller
                          last edited by

                          @scottalanmiller said in Web Mail Not Working After Adding New DNS Zone:

                          people don't normally refers to the internal staff as "whoever hosts my..." That's an odd terminology to use for the guy at the desk next to yours.

                          Yes, but if you recall (or go look at) the prior thread, it is clear that he has no understanding of DNS at all.

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Kelly
                            last edited by

                            @Kelly said in Web Mail Not Working After Adding New DNS Zone:

                            What about creating a CNAME that points to the internal A record?

                            For example:

                            A 192.168.1.5 ownlcloud.rose.internal
                            CNAME owncloud.roseradiology.com owncloud.rose.internal

                            I did not think Windows let you do that

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              For you internal DNS server, you have to now setup everything to match what your external DNS shows, except for the items that you want to point to internal addresses.

                              Here is a live working example from a client

                              Internal DNS for domain.com
                              0_1464042365926_upload-a7758d34-dd8f-495b-b82b-ffa39610f2d7

                              External DNS for domain.com
                              0_1464042559840_upload-96b9816b-4492-4a84-ada5-abfcdb1b39cb

                              1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @JaredBusch said in Web Mail Not Working After Adding New DNS Zone:

                                @Kelly said in Web Mail Not Working After Adding New DNS Zone:

                                What about creating a CNAME that points to the internal A record?

                                For example:

                                A 192.168.1.5 ownlcloud.rose.internal
                                CNAME owncloud.roseradiology.com owncloud.rose.internal

                                I did not think Windows let you do that

                                You absolutely can do this.
                                0_1464043080529_one.png

                                JaredBuschJ 1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch @Dashrender
                                  last edited by JaredBusch

                                  @Dashrender said in Web Mail Not Working After Adding New DNS Zone:

                                  @JaredBusch said in Web Mail Not Working After Adding New DNS Zone:

                                  @Kelly said in Web Mail Not Working After Adding New DNS Zone:

                                  What about creating a CNAME that points to the internal A record?

                                  For example:

                                  A 192.168.1.5 ownlcloud.rose.internal
                                  CNAME owncloud.roseradiology.com owncloud.rose.internal

                                  I did not think Windows let you do that

                                  You absolutely can do this.

                                  Of course you can add a CNAME to an existing zone. I thought @Kelly was saying to add a CNAME for owncloud.roseradiology.com without adding roseradiology.com as a forward lookup zone.

                                  That was what I thought you could not do.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @JaredBusch
                                    last edited by

                                    @JaredBusch said in Web Mail Not Working After Adding New DNS Zone:

                                    @Dashrender said in Web Mail Not Working After Adding New DNS Zone:

                                    @JaredBusch said in Web Mail Not Working After Adding New DNS Zone:

                                    @Kelly said in Web Mail Not Working After Adding New DNS Zone:

                                    What about creating a CNAME that points to the internal A record?

                                    For example:

                                    A 192.168.1.5 ownlcloud.rose.internal
                                    CNAME owncloud.roseradiology.com owncloud.rose.internal

                                    I did not think Windows let you do that

                                    You absolutely can do this.

                                    Of course you can add a CNAME to an existing zone. I thought @Kelly was saying to add a CNAME for owncloud.roseradiology.com without adding roseradiology.com as a forward lookup zone.

                                    That was what I thought you could not do.

                                    huh, yeah I would guess you couldn't do that either, again, if you're not hosting the zone you want to Cname to, you can't do it.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @Dashrender
                                      last edited by

                                      @Dashrender said in Web Mail Not Working After Adding New DNS Zone:

                                      @JaredBusch said in Web Mail Not Working After Adding New DNS Zone:

                                      @Dashrender said in Web Mail Not Working After Adding New DNS Zone:

                                      @JaredBusch said in Web Mail Not Working After Adding New DNS Zone:

                                      @Kelly said in Web Mail Not Working After Adding New DNS Zone:

                                      What about creating a CNAME that points to the internal A record?

                                      For example:

                                      A 192.168.1.5 ownlcloud.rose.internal
                                      CNAME owncloud.roseradiology.com owncloud.rose.internal

                                      I did not think Windows let you do that

                                      You absolutely can do this.

                                      Of course you can add a CNAME to an existing zone. I thought @Kelly was saying to add a CNAME for owncloud.roseradiology.com without adding roseradiology.com as a forward lookup zone.

                                      That was what I thought you could not do.

                                      huh, yeah I would guess you couldn't do that either, again, if you're not hosting the zone you want to Cname to, you can't do it.

                                      Interestingly enough, it lets you add it, but it does not work.

                                      owncloud.domain.local resolves to 10.201.1.17

                                      0_1464043429314_upload-0e34e285-bc53-4015-aab7-b650abf2353d

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender
                                        last edited by Dashrender

                                        Of course it doesn't work - the system isn't authoritative for the daerma.com domain, so it wouldn't even look for that entry.

                                        What would be interesting though is the opposite, junk.xxxxxx.local -> oc.daerma.com

                                        Which should work.

                                        1 Reply Last reply Reply Quote 0
                                        • alex.olynykA
                                          alex.olynyk
                                          last edited by

                                          Cname did the trick. Thanks everyone.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @alex.olynyk
                                            last edited by

                                            @alex.olynyk said in Web Mail Not Working After Adding New DNS Zone:

                                            Cname did the trick. Thanks everyone.

                                            Did you add the records for the rest of your public services on roseradiology.com ?

                                            1 Reply Last reply Reply Quote 0
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