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    Webroot

    IT Discussion
    webroot security antivirus anti-virus
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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said:

      Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.

      lol... this is exactly what I did. I showed her the daily reports of her spam... after seeing that, she said she would look at the lately spam email from appriver and whitelist those that caught. That lasted about a week.. then she started blowing it... a few days later she started complaining again about missing emails, I asked her if she was still checking the daily spam list, she said no, she didn't have time to... I reminded her that I could open the spam flood gates and she could instead spend all her time deleting spam, but ensuring she never 'didn't' get an email. Once again she decided not to open those flood gates.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        @scottalanmiller said:

        Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.

        lol... this is exactly what I did. I showed her the daily reports of her spam... after seeing that, she said she would look at the lately spam email from appriver and whitelist those that caught. That lasted about a week.. then she started blowing it... a few days later she started complaining again about missing emails, I asked her if she was still checking the daily spam list, she said no, she didn't have time to... I reminded her that I could open the spam flood gates and she could instead spend all her time deleting spam, but ensuring she never 'didn't' get an email. Once again she decided not to open those flood gates.

        That's about all that you can do. Ask her why she wants email from someone on a "known spammer" list.

        1 Reply Last reply Reply Quote 0
        • ShaunSS
          ShaunS
          last edited by

          Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
          Loved how it cleared all my jump lists on install... that was nice! lol
          Other than that I don't notice it working, so it gets a good score there...

          NicN 1 Reply Last reply Reply Quote 0
          • NicN
            Nic @ShaunS
            last edited by

            @ShaunS said:

            Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
            Loved how it cleared all my jump lists on install... that was nice! lol
            Other than that I don't notice it working, so it gets a good score there...

            Yeah, we've had some issues with the keylogger protection being a little overprotective of your clipboard. You should be able to whitelist anything that is being blocked - let me know if you have any problems getting that to work. Glad to hear it is doing well otherwise!

            ShaunSS 1 Reply Last reply Reply Quote 1
            • Bill KindleB
              Bill Kindle
              last edited by

              +1 over Symantec.Cloud.

              I could find no way of explicitly configuring a setting to allow editing of the hosts file other than turning off SONAR completely.

              Webroot has a specific option you can configure. Nice.

              1 Reply Last reply Reply Quote 1
              • ShaunSS
                ShaunS @Nic
                last edited by

                @Nic said:

                @ShaunS said:

                Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
                Loved how it cleared all my jump lists on install... that was nice! lol
                Other than that I don't notice it working, so it gets a good score there...

                Yeah, we've had some issues with the keylogger protection being a little overprotective of your clipboard. You should be able to whitelist anything that is being blocked - let me know if you have any problems getting that to work. Glad to hear it is doing well otherwise!

                Thanks Nic, didnt even think of that!
                Found both apps that were giving me problems under "Identity Protection/Application Protection". both were set to "Deny", so I changed them to "protect" like all the other apps showing there, and now it works fine again.

                NicN 1 Reply Last reply Reply Quote 0
                • NicN
                  Nic @ShaunS
                  last edited by

                  @ShaunS Cool, glad that worked.

                  1 Reply Last reply Reply Quote 0
                  • NicN
                    Nic
                    last edited by

                    For anyone who is a satisfied customer, cast your vote here 🙂 http://community.spiceworks.com/spice_list/show/397

                    scottalanmillerS thanksajdotcomT 2 Replies Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @Nic
                      last edited by

                      @Nic said:

                      For anyone who is a satisfied customer, cast your vote here 🙂 http://community.spiceworks.com/spice_list/show/397

                      Done. Finally 😉

                      1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @Nic
                        last edited by

                        @Nic said:

                        For anyone who is a satisfied customer, cast your vote here 🙂 http://community.spiceworks.com/spice_list/show/397

                        Done!

                        1 Reply Last reply Reply Quote 1
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