Webroot
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@ShaunS said:
Ok, and the deep scans are nice and light too? Its the full system scans where we run into real issues with Kaspersky after V6, and all other vendors we have tried so far.
Emails coming through from our google accounts are usually fine, its those that come in through our web hosting company that give us grief. They offer a mail AV product from McAfee on the server, but want something like $10 per email address which is just not worth it when our on-premise AV filters incoming mails. If we have to purchase something different to do that task alongside Webroot on the endpoint, that would increase our current cost dramatically ( The listed price for Webroot is already quite a jump from what it cost to renew last time with Kaspersky).Full scans aren't even noticeable. It doesn't even hiccup a bit on my business system, and on my home system it doesn't impact my gaming at all.
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@Nic said:
In a good way?
You should probably give it another shot now, since we went through the big revamp 3 years ago. Webroot got rid of a lot of the dead wood at that time, so CS and support are better now.I'm tempted. But once bitten, twice shy and all that. It was January 2012 that I got messed around, according to my blog: http://carnivalboy.wordpress.com/2012/01/25/webroot-and-the-case-against-the-cloud/
I get the impression that I was using a cool product from a UK company called EMS, which Webroot bought in 2007 for it's SaaS capabilities and then promptly killed, and I got caught in the crossfire.
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I have been using the AVG Cloud Care for 6 months on 3 servers and 2 desktops. The plus side, no complaints like when they used Avast (their preferred vendor. How would Webroot compare?
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@Carnival-Boy said:
@Nic said:
In a good way?
You should probably give it another shot now, since we went through the big revamp 3 years ago. Webroot got rid of a lot of the dead wood at that time, so CS and support are better now.I'm tempted. But once bitten, twice shy and all that. It was January 2012 that I got messed around, according to my blog: http://carnivalboy.wordpress.com/2012/01/25/webroot-and-the-case-against-the-cloud/
I get the impression that I was using a cool product from a UK company called EMS, which Webroot bought in 2007 for it's SaaS capabilities and then promptly killed, and I got caught in the crossfire.
Sorry about that. Yeah we did email filtering but the decision was made to bring the focus in to our security product and remove all the other stuff. That does suck when it happens to you as a customer though.
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@technobabble said:
I have been using the AVG Cloud Care for 6 months on 3 servers and 2 desktops. The plus side, no complaints like when they used Avast (their preferred vendor. How would Webroot compare?
Probably the biggest comparison is that we've been doing cloud AV longer than most, so our database is more mature and fully featured. You can always try us out and see how we compare to AVG in what we catch.
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@Nic I'll do that, thanks.
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@technobabble said:
@Dashrender YMMV but there was a noticeable decrease in spam using O365.
Here too. Almost none gets through.
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We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.
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I got a Webroot (home) code included in the contest I won a few weeks ago and am loving it!! I'm sure I'll be recommending it to people once I've trialed it a bit longer. And the fact that we have @Nic here makes it even better!
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@Dashrender said:
We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.
Makes it not really a false positive, depending on your perspective.
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@scottalanmiller said:
@Dashrender said:
We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.
Makes it not really a false positive, depending on your perspective.
Exactly! My boss is just extremely frustrated by it.. and thinks it's our fault and wants me to fix it since we are the only ones not getting emails sent to the group. It's also making her look bad. Unfortunately none of the parties involved are technical in any way, so they don't understand why it's not our fault.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
We use Appriver right now... we've been having some issues with false positives, but that's mainly because one of the vendors in the email chain is using a smart host that is on a blacklist.
Makes it not really a false positive, depending on your perspective.
Exactly! My boss is just extremely frustrated by it.. and thinks it's our fault and wants me to fix it since we are the only ones not getting emails sent to the group. It's also making her look bad. Unfortunately none of the parties involved are technical in any way, so they don't understand why it's not our fault.
Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.
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@scottalanmiller said:
Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.
lol... this is exactly what I did. I showed her the daily reports of her spam... after seeing that, she said she would look at the lately spam email from appriver and whitelist those that caught. That lasted about a week.. then she started blowing it... a few days later she started complaining again about missing emails, I asked her if she was still checking the daily spam list, she said no, she didn't have time to... I reminded her that I could open the spam flood gates and she could instead spend all her time deleting spam, but ensuring she never 'didn't' get an email. Once again she decided not to open those flood gates.
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@Dashrender said:
@scottalanmiller said:
Time to ask her.... "Do you want to get this mail AND lots of SPAM, or neither... up to you." And just accept the decision. Often an easy way to defuse inept people is just... push the decision to them. That way when the consequences come to can send everyone to them. "Why is there all this SPAM?" "Well, I asked and you said that you wanted it. Why did you request all this SPAM?" It's more effective than convincing her. Don't make it your opinion versus her's, make it you deferring to her wisdom... she is the boss for a reason. Escalate to the right level.
lol... this is exactly what I did. I showed her the daily reports of her spam... after seeing that, she said she would look at the lately spam email from appriver and whitelist those that caught. That lasted about a week.. then she started blowing it... a few days later she started complaining again about missing emails, I asked her if she was still checking the daily spam list, she said no, she didn't have time to... I reminded her that I could open the spam flood gates and she could instead spend all her time deleting spam, but ensuring she never 'didn't' get an email. Once again she decided not to open those flood gates.
That's about all that you can do. Ask her why she wants email from someone on a "known spammer" list.
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Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
Loved how it cleared all my jump lists on install... that was nice! lol
Other than that I don't notice it working, so it gets a good score there... -
@ShaunS said:
Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
Loved how it cleared all my jump lists on install... that was nice! lol
Other than that I don't notice it working, so it gets a good score there...Yeah, we've had some issues with the keylogger protection being a little overprotective of your clipboard. You should be able to whitelist anything that is being blocked - let me know if you have any problems getting that to work. Glad to hear it is doing well otherwise!
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+1 over Symantec.Cloud.
I could find no way of explicitly configuring a setting to allow editing of the hosts file other than turning off SONAR completely.
Webroot has a specific option you can configure. Nice.
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@Nic said:
@ShaunS said:
Having fun with my Webroot.... I cannot copy/paste in some apps while Webroot is running
Loved how it cleared all my jump lists on install... that was nice! lol
Other than that I don't notice it working, so it gets a good score there...Yeah, we've had some issues with the keylogger protection being a little overprotective of your clipboard. You should be able to whitelist anything that is being blocked - let me know if you have any problems getting that to work. Glad to hear it is doing well otherwise!
Thanks Nic, didnt even think of that!
Found both apps that were giving me problems under "Identity Protection/Application Protection". both were set to "Deny", so I changed them to "protect" like all the other apps showing there, and now it works fine again.
