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    QuickBooks install error

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    • travisdh1T
      travisdh1 @scottalanmiller
      last edited by

      @scottalanmiller said in QuickBooks install error:

      The error is attempting to install QB 😉

      Don't get me started. If it were up to me, we'd be back to using Peach Tree.

      1 Reply Last reply Reply Quote 0
      • brianlittlejohnB
        brianlittlejohn @scottalanmiller
        last edited by

        @scottalanmiller Intuit Support? is that an oxymoron?

        1 Reply Last reply Reply Quote 1
        • Mike DavisM
          Mike Davis
          last edited by

          no QBhelp.exe running.

          Tried Rename the EntitlementDataStore.ecml file

          Tried reinstalling QuickBooks.

          I'll have to try the selective startup later.

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          • dafyreD
            dafyre
            last edited by

            Run it as Administrator?

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            • Mike DavisM
              Mike Davis
              last edited by

              Running as admin. I have been hesitant to call QuickBooks support since running on a terminal server is only support for Enterprise Edition and they have non for profit edition. Also if step one is to reboot the server, I can't do that right now. I guess I'll engage them and see where that goes.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                Oh I missed that it is on TS. That might easily be the issue.

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                • dafyreD
                  dafyre
                  last edited by

                  Log in to the VM's console and try to run it from there?

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                  • Mike DavisM
                    Mike Davis
                    last edited by

                    I tried logging in to the console and running as admin.

                    Mike DavisM 1 Reply Last reply Reply Quote 0
                    • Mike DavisM
                      Mike Davis @Mike Davis
                      last edited by

                      @Mike-Davis Selective startup for the win. Not sure what was stopping it, but when I installed it before, it never got to the part of the install where it asked about running updates. This time when I ran the repair, it did that, and then when I launched it for the first time, it completed the initial config.

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                      • NicN
                        Nic
                        last edited by

                        Not sure on that one - it's after my time.

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