You can unsubscribe - Outlook and Outlook Web App



  • 0_1458741963299_2016-03-23 10_05_04-Mail - Oliver, Chad J. - Outlook.png

    Does anyone know of a way to globally disable this prompt? We are seeing it on almost all of our emails in both Outlook and OWA. Disabling the unsubscribe addon in Outlook helped a little but we still are getting it for a number of regular correspondence.



  • what version of Exchange are you running? What version of Outlook?



  • Office 365. Outlook 2013 and Outlook Web App.


  • Banned

    @coliver said:

    0_1458741963299_2016-03-23 10_05_04-Mail - Oliver, Chad J. - Outlook.png

    Does anyone know of a way to globally disable this prompt? We are seeing it on almost all of our emails in both Outlook and OWA. Disabling the unsubscribe addon in Outlook helped a little but we still are getting it for a number of regular correspondence.

    Ours doesn't do that I think it's a feature of Office 365 only. My personal o365 does. I didn't think it was something you could turn off.



  • @Jason said:

    @coliver said:

    0_1458741963299_2016-03-23 10_05_04-Mail - Oliver, Chad J. - Outlook.png

    Does anyone know of a way to globally disable this prompt? We are seeing it on almost all of our emails in both Outlook and OWA. Disabling the unsubscribe addon in Outlook helped a little but we still are getting it for a number of regular correspondence.

    Ours doesn't do that I think it's a feature of Office 365 only. My personal o365 does. I didn't think it was something you could turn off.

    I don't think you can turn it off either. Just want to cover my bases. I have also opened a ticket with Microsoft to see if they have a solution.



  • @coliver said:

    @Jason said:

    @coliver said:

    0_1458741963299_2016-03-23 10_05_04-Mail - Oliver, Chad J. - Outlook.png

    Does anyone know of a way to globally disable this prompt? We are seeing it on almost all of our emails in both Outlook and OWA. Disabling the unsubscribe addon in Outlook helped a little but we still are getting it for a number of regular correspondence.

    Ours doesn't do that I think it's a feature of Office 365 only. My personal o365 does. I didn't think it was something you could turn off.

    I don't think you can turn it off either. Just want to cover my bases. I have also opened a ticket with Microsoft to see if they have a solution.

    The first time I noticed that prompt, it was for a spammy vendor and i clicked the unsubscribe link. it attempted to load the unsubscribe webpage form the link at the bottom of the email, but ended up saying that it did not know how to do it and suggested I do it manually.



  • Yeah, it is a useless tool from what I can tell. I dislike it.



  • @scottalanmiller said:

    Yeah, it is a useless tool from what I can tell. I dislike it.

    Just like Clutter. Hate that too.



  • At least Clutter seems to have improved.



  • @JaredBusch said:

    @coliver said:

    @Jason said:

    @coliver said:

    0_1458741963299_2016-03-23 10_05_04-Mail - Oliver, Chad J. - Outlook.png

    Does anyone know of a way to globally disable this prompt? We are seeing it on almost all of our emails in both Outlook and OWA. Disabling the unsubscribe addon in Outlook helped a little but we still are getting it for a number of regular correspondence.

    Ours doesn't do that I think it's a feature of Office 365 only. My personal o365 does. I didn't think it was something you could turn off.

    I don't think you can turn it off either. Just want to cover my bases. I have also opened a ticket with Microsoft to see if they have a solution.

    The first time I noticed that prompt, it was for a spammy vendor and i clicked the unsubscribe link. it attempted to load the unsubscribe webpage form the link at the bottom of the email, but ended up saying that it did not know how to do it and suggested I do it manually.

    Yep, it doesn't work and then says it will block the sender instead. We have one user, who purposefully, sends out a daily newsletter to everyone else. Apparently OWA and Outlook don't like this and suggest people unsubscribe.

    I just got two emails from a vendor and it is saying I receive a lot of emails from them would I like to unsubscribe... apparently two emails is too many now.


  • Banned

    @JaredBusch said:

    @scottalanmiller said:

    Yeah, it is a useless tool from what I can tell. I dislike it.

    Just like Clutter. Hate that too.

    I hate Clutter. I turned it off.



  • @Jason said:

    @JaredBusch said:

    @scottalanmiller said:

    Yeah, it is a useless tool from what I can tell. I dislike it.

    Just like Clutter. Hate that too.

    I hate Clutter. I turned it off.

    It didn't reactivate on you? I've turned it off at least twice maybe three times. It continues to come back.



  • Did you look under Manage Add-ins? 0_1458913872418_2016-03-25 08_50_29-Mail - Dan Pollak - Outlook.png



  • @Danp Thanks for the tip. I went into the Exchange admin and disabled all of them globally.

    0_1458920353730_upload-14919384-5fc9-4d8c-a767-5bc3b0890f9e



  • @scottalanmiller said:

    At least Clutter seems to have improved.

    It may have improved, but I was losing mail to it. so I turned it off.



  • While the addin is removed, the links continued to appear until the below was completed

    execute the below command via your PowerShell to o365

    Set-OwaMailboxPolicy 'OwaMailboxPolicy-Default' -ReportJunkEmailEnabled $false