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    Unsolved VPN Connect continually drops

    IT Discussion
    ubnt l2tp windows 8.1 windows 8 vpn
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    • DashrenderD
      Dashrender
      last edited by

      So it's fixed? after you applied updates?

      gjacobseG 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @gjacobse
        last edited by

        @gjacobse said:

        @Dashrender

        Yes a Surface

        Was guessing as much because of the name of the System Firmware Update that's what MS calls driver updates for MS hardware - sigh

        1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse @Dashrender
          last edited by

          @Dashrender said:

          So it's fixed? after you applied updates?

          Not updated yet. I lost Internet and thus connection to that computer. About to apply it now.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Surface's have had network problems pretty much since the beginning.

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse
              last edited by

              Installing the updates now...

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @gjacobse
                last edited by

                @gjacobse said:

                @Dashrender

                Yes a Surface

                Problem identified.

                gjacobseG 1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @gjacobse said:

                  @Dashrender

                  Yes a Surface

                  Problem identified.

                  For Sales people - who travel - what would you suggest that is better? They have about 15 Surface units as it is now.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • Minion QueenM
                    Minion Queen Banned
                    last edited by

                    To be noted that they have 15 or so and only 1 has this issue. So it is not just a Surface blanket issue.

                    1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @gjacobse
                      last edited by

                      @gjacobse said:

                      @scottalanmiller said:

                      @gjacobse said:

                      @Dashrender

                      Yes a Surface

                      Problem identified.

                      For Sales people - who travel - what would you suggest that is better? They have about 15 Surface units as it is now.

                      Don't know what they are using it for. I've never found the Surface to be a good tool, too many bugs and problems both software and hardware. It might seem neat, but it still comes across as a toy to me.

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver
                        last edited by

                        Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                        gjacobseG 1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse @coliver
                          last edited by

                          @coliver said:

                          Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                          Possible... even with this update,.. there seems to be Windows Update issues.

                          This is the error I have seen on this one,.. and I think others..

                          http://i.stack.imgur.com/zW2Wo.png

                          coliverC 1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @gjacobse
                            last edited by

                            @gjacobse said:

                            @coliver said:

                            Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                            Possible... even with this update,.. there seems to be Windows Update issues.

                            This is the error I have seen on this one,.. and I think others..

                            http://i.stack.imgur.com/zW2Wo.png

                            Are they tied into WSUS somehow?

                            dafyreD 1 Reply Last reply Reply Quote 0
                            • dafyreD
                              dafyre @coliver
                              last edited by

                              @coliver said:

                              @gjacobse said:

                              @coliver said:

                              Ugh... there was an update not too long ago that caused the wireless to be completely unreliable. It was fixed the following month with a patch. Looks like this Surface missed that patch.

                              Possible... even with this update,.. there seems to be Windows Update issues.

                              This is the error I have seen on this one,.. and I think others..

                              http://i.stack.imgur.com/zW2Wo.png

                              Are they tied into WSUS somehow?

                              Reboot it and give it another go.

                              1 Reply Last reply Reply Quote 0
                              • gjacobseG
                                gjacobse
                                last edited by

                                Just got word - he's already been kicked out.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  I have had really good luck with the Fixit Tool for Windows Update.

                                  https://blogs.technet.microsoft.com/sus/2009/05/21/a-quick-fix-for-windows-update-client-issues/

                                  1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse
                                    last edited by

                                    Issue now seems to be on another system as well.....

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @gjacobse
                                      last edited by

                                      @gjacobse said:

                                      Issue now seems to be on another system as well.....

                                      Also a Surface?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @gjacobse said:

                                        Issue now seems to be on another system as well.....

                                        Also a Surface?

                                        I'm not saying a word.

                                        1 Reply Last reply Reply Quote 0
                                        • gjacobseG
                                          gjacobse
                                          last edited by

                                          Okay - so lets go with a ping test,

                                          I know I can do a Ping (IP) 0- but can you time stamp it so that if an event occurred?

                                          J 1 Reply Last reply Reply Quote 0
                                          • J
                                            Jason Banned
                                            last edited by

                                            For us issues like this are usually that of the ISP, so it's usually on the user to contact their ISP. Some are willing to fix it, some aren't.

                                            Mike DavisM 1 Reply Last reply Reply Quote 0
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