911 Dialing option for remote facility
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@Dashrender said:
@JaredBusch said:
@Dashrender said:
@JaredBusch said:
Are missing my point. There is no reason that you HAVE to use POTS unless there is a specific local law.
You have to provide 911, yes.
My point was that the MPLS failing is no different than a PRI or POTS failing for a business without VoIP.
The people still cannot call out if the service is down.
There are no laws anywhere that I am aware of that require multiple paths to 911 beyond the primary phone system.
I don't know - but VOIP via the internet may not be allowed as the only path to 911 - maybe it is, I just don't know.
Of course it is. That is what e911 is all about.
You know this for a fact? You have the law or the references for all 50 states staying that VOIP e911 is go enough for all location? I am only saying I don't know. and I don't worry about it since I have POTS fax lines in all locations, and I KNOW POTS lines cover me for 911 access and liability.
Do you do this to find out if POTS is enough?
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For my state, as a medical facility, yes it is enough.
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@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
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@Dashrender said:
For my state, as a medical facility, yes it is enough.
He asked if you did it for all 50 states like you are claiming I need to do for VoIP
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@JaredBusch said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
He asked if you did it for all 50 states like you are claiming I need to do for VoIP
lol, even if he did - I qualified my statement to my state only - I don't operate in any other state, so I don't care about them.
and the only thing I checked was if POTS line was good enough.. not about VOIP.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
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@Dashrender said:
and the only thing I checked was if POTS line was good enough.. not about VOIP.
But you didn't check with the authority, just someone random.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
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@JaredBusch said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
Likely they didn't even understand the question.
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@JaredBusch said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
OK Fine guys... but who have you all called to check on this, even just for your local areas.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!
Well of course the dipshit who answer that phone passed me around like a charity basket at a basketball game before I got to someone who know what I was talking about.
I didn't expect the operator to know anything. -
@Dashrender said:
@JaredBusch said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
OK Fine guys... but who have you all called to check on this, even just for your local areas.
Lawyer most likely.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!
Well of course the dipshit who answer that phone passed me around like a charity basket at a basketball game before I got to someone who know what I was talking about.
I didn't expect the operator to know anything.But you expected whoever was willing to take the call to be authoritative? Why?
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Nortel used to have a product called a Survivable Remote Gateway (SRG-50) was like a BCM that allowed for local survivability in case the CS-1000 at a main site went down. I've been out of the loop on the Nortel stuff for years now don't know if something equivalent in the Avaya world is still available? I'll ping my guys here and see what they say.
I"ve done similar with an Adtran 908e. FXS port connected to fax, FXO connected to copper line and SIP connected from AdTran to PBX (Lync 2010 back in the day) over T1 MPLS. Routing in AdTran to send inbound calls on the FXO to the fax machine. If user on site called 911, we had routing set up in Lync to send the call back down the SIP trunk to the AdTran which would send the call out its FXO port to the local PSAP. Worked OK but if the office MPLS was down the SIP trunk was down and 911 no worky (well it would, would default out the default route which was a PRI at the time at the head office) -
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
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FCC has some details: https://www.fcc.gov/consumers/guides/voip-and-911-service
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@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Not knowing is fine, no one knows. It's one of those things that are like "who is in charge of that." The important thing is not calling someone random who is not responsible for knowing and has no connection to it. If you got in trouble for not doing what you needed or even if you were just audited saying "I called 911 and asked" would be no different than saying "I asked someone in the stall next to me in the restroom" - it's a totally random, non-authority with no reason to have insight or authority in this case.
