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    Citrix Embargo with the EU

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    • scottalanmiller
      scottalanmiller last edited by

      So trying to do some work with Citrix and got the message that I am in an embargoed country and they cannot do business with me. News to me, Citrix is embargoing the EU?

      Anyone else in the EU able to work with Citrix?

      JaredBusch 1 Reply Last reply Reply Quote 0
      • Dashrender
        Dashrender last edited by

        Is it doing that based on IP location?

        scottalanmiller 1 Reply Last reply Reply Quote 0
        • scottalanmiller
          scottalanmiller @Dashrender last edited by

          @Dashrender said:

          Is it doing that based on IP location?

          Clearly, but why would the EU flag that way?

          Hoping that this is some kind of "new account" glitch. I've followed up and someone I know has poked an internal Citrix resource to look into it. IP detection normally shows me as being in Athens. A whole sea away, but still in the EU.

          1 Reply Last reply Reply Quote 1
          • Dashrender
            Dashrender last edited by

            What exactly are you trying to do? just use the citrix receiver?

            scottalanmiller 1 Reply Last reply Reply Quote 0
            • scottalanmiller
              scottalanmiller @Dashrender last edited by

              @Dashrender said:

              What exactly are you trying to do? just use the citrix receiver?

              trying to download demos. Right now, though, I'm blocked at the "can't log in" stage.

              1 Reply Last reply Reply Quote 0
              • NattNatt
                NattNatt last edited by

                I dont think EU...but possibly Greece...

                1 Reply Last reply Reply Quote 0
                • StrongBad
                  StrongBad last edited by

                  Maybe something has happened between the US and the EU that you do not know about? Have you checked the news?

                  1 Reply Last reply Reply Quote 0
                  • Reid Cooper
                    Reid Cooper last edited by

                    Ha ha #firstworldproblems

                    Oddly appropriate.

                    1 Reply Last reply Reply Quote 0
                    • Dashrender
                      Dashrender last edited by

                      I'm assuming a VPN would solve this problem ;)

                      scottalanmiller 1 Reply Last reply Reply Quote 0
                      • scottalanmiller
                        scottalanmiller @Dashrender last edited by

                        @Dashrender said:

                        I'm assuming a VPN would solve this problem ;)

                        Not necessarily, actually, we are trying to figure that out. I just got an email from them... time to go read.

                        1 Reply Last reply Reply Quote 0
                        • stacksofplates
                          stacksofplates last edited by

                          just download through an SSH tunnel :-P

                          1 Reply Last reply Reply Quote 0
                          • scottalanmiller
                            scottalanmiller last edited by

                            There is an account. So even if it was IP originally, it would be an account now.

                            NattNatt Dashrender 2 Replies Last reply Reply Quote 0
                            • NattNatt
                              NattNatt @scottalanmiller last edited by

                              @scottalanmiller maybe it's just you? ;)

                              scottalanmiller 1 Reply Last reply Reply Quote 0
                              • scottalanmiller
                                scottalanmiller @NattNatt last edited by

                                @NattNatt said:

                                @scottalanmiller maybe it's just you? ;)

                                Seems to often be the case.

                                1 Reply Last reply Reply Quote 1
                                • JaredBusch
                                  JaredBusch @scottalanmiller last edited by

                                  @scottalanmiller said:

                                  So trying to do some work with Citrix and got the message that I am in an embargoed country and they cannot do business with me. News to me, Citrix is embargoing the EU?

                                  Anyone else in the EU able to work with Citrix?

                                  The EU is not (currently) a country. Greece is a country.

                                  scottalanmiller 1 Reply Last reply Reply Quote 0
                                  • scottalanmiller
                                    scottalanmiller @JaredBusch last edited by

                                    @JaredBusch no but it is a single political block. It embargoes as a single entity. It shares a government. It's more like the US than it is dislike it. In many ways, the EU states are closer than the US. In many others they are more distant. But it is a confederation like the first US was. An embargo against a member state is normally an embargo against the whole as they are a single trade entity.

                                    1 Reply Last reply Reply Quote 0
                                    • Dashrender
                                      Dashrender @scottalanmiller last edited by

                                      @scottalanmiller said:

                                      There is an account. So even if it was IP originally, it would be an account now.

                                      So you think they will block the account because you used that account once to log in from an embargoed location?

                                      I suppose that's possible, but not typical.

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmiller
                                        scottalanmiller last edited by

                                        Something like that. They are looking into it.

                                        1 Reply Last reply Reply Quote 0
                                        • iroal
                                          iroal last edited by

                                          Give the link, I live in Spain and can check it.

                                          scottalanmiller 1 Reply Last reply Reply Quote 0
                                          • scottalanmiller
                                            scottalanmiller @iroal last edited by

                                            @iroal said:

                                            Give the link, I live in Spain and can check it.

                                            https://www.citrix.com/welcome.html?resource=%2Faccount

                                            iroal 1 Reply Last reply Reply Quote 0
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