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    Weird keyboard issue

    Scheduled Pinned Locked Moved IT Discussion
    keyboarddell 9020mdell
    11 Posts 7 Posters 2.4k Views
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    • dafyreD
      dafyre
      last edited by

      Check language settings in Browser?

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @dafyre
        last edited by

        @dafyre said:

        Check language settings in Browser?

        All normal. this is a new Windows 10 clean install. There are no additional languages installed.

        Additionally, sometime the correct items are keyed, but rarely.

        gjacobseG 1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse @JaredBusch
          last edited by

          @JaredBusch

          Can you try the virtual keyboard?

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @gjacobse
            last edited by

            @gjacobse said:

            @JaredBusch

            Can you try the virtual keyboard?

            Ah, I missed that in my description. I did open the On Screen Keyboard (OSK). and every time I clicked a button on the OSK, it always entered the correct value.

            The end user is getting a wireless keyboard/mouse combo today I believe. So hopefully a completely different keyboard will resolve instead of swapping the same style.

            1 Reply Last reply Reply Quote 1
            • gjacobseG
              gjacobse
              last edited by

              Okay... so local keyboard/mouse seems screwy,.. OSK is okay.. But what about RDP? Can you use SC or VNC or etc to remote to the computer and replicate the issue?

              If you swapped keyboards and the problem persisted a new keyboard won't matter much.

              What about a Live boot of Linux? Doesn't help the user much,.. but would isolate down to the MOBO chipset.

              1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse
                last edited by

                Did you find anything new?

                1 Reply Last reply Reply Quote 0
                • A
                  Alex Sage
                  last edited by

                  Keylogger installed inside the keyboard?

                  1 Reply Last reply Reply Quote 0
                  • MattSpellerM
                    MattSpeller
                    last edited by

                    That gives me the creeps, straight up.

                    I'd start with nuking the browser cache / history / saved junk.

                    Failing that, straight up nuke the box. Banking stuff is nothing to mess about with.

                    1 Reply Last reply Reply Quote 1
                    • RojoLocoR
                      RojoLoco
                      last edited by

                      I'm really curious as to the cause and resolution of this one. So bizarre.

                      1 Reply Last reply Reply Quote 0
                      • quicky2gQ
                        quicky2g
                        last edited by

                        Same result in multiple browsers?

                        Would be a seriously mis-timed April fools day joke if it's the bank website.

                        I wish it were still called "Internet Explorer" so I can call it "Internet Exploder". Microsoft you took away all the fun.

                        1 Reply Last reply Reply Quote 1
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