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    Another "Give me a Title" thread

    IT Careers
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    • hobbit666
      hobbit666 last edited by

      I have just posted this on SW but thought it would be nice to get answers from real Pro's πŸ˜„

      So maybe we've done this the wrong way round but, my pay rise has been agreed to a level that i'm happy with (Over happy as it about Β£5k-6K More than expected)

      But part of the review means giving us a new title and a job description πŸ˜„ so what would like me to be called πŸ˜„ (Keep it clean people)

      This is what I'm responsible for:-

      47 Locations
      400 Desktop and Laptops - 1st/2nd/3rd Line support - Install Software as needed - Fix machines - Replace Parts -
      Setup New machine for users
      Install and Setup Printers as needed
      2 Standalone ESXi hosts - Running Radius Server, FOG server, Linux Servers
      ReadyNAS Storage - Create Shares, backups
      Network infrastructure - From plugging in cables, to install L3 switches with VLAN
      WiFi infrastructure - Roll out new centrally managed AP system (using Unifi)
      MPLS Monitor and fault reporting
      Telephone systems changes and install (Only one location at the moment)
      Migrate Exchange to Office365 - Admin Office365
      Purchase Hardware - End User/Network/Servers etc
      Install Servers - Replace Servers - Project manage when 3rd parties are involved in server upgrades etc.
      Monitor Backups.
      Responsibility for documenting the configuration of the system
      Network monitoring
      Installing and implementing security programs
      ο»Ώο»Ώο»Ώ
      Come up with solutions to people problems πŸ˜„

      That's all I can think of at the moment, i'm sure we do a lot more than just this lol. If it has a plug connected we get called when it fails lol

      1 Reply Last reply Reply Quote 1
      • hobbit666
        hobbit666 last edited by

        Should add
        I'm one of 4 IT staff, there is the IT manager then us 3 πŸ˜„ that could do with new title and job description.

        1 Reply Last reply Reply Quote 0
        • DustinB3403
          DustinB3403 last edited by

          Do the other 3 employees have this same level of responsibility? 47 locations, 400 computers, 2 Hypervisors and you still have to setup computers for new users.

          What is your current title?

          hobbit666 1 Reply Last reply Reply Quote 0
          • hobbit666
            hobbit666 @DustinB3403 last edited by

            @DustinB3403 said:

            Do the other 3 employees have this same level of responsibility? 47 locations, 400 computers, 2 Hypervisors and you still have to setup computers for new users.

            What is your current title?

            Yes we all share the same roles (with the expectation of me as I solely look after one office 10 users one Hyper-V server and backups)
            Current Title on payroll is Technician but for the last 12 months we been calling me a IT Specialist same as the other two.

            1 Reply Last reply Reply Quote 0
            • scottalanmiller
              scottalanmiller last edited by

              IT Specialist isn't that bad. Although IT Generalist would be dramatically more accurate. But for some reason, Specialist is often the term for Generalists in IT settings.

              1 Reply Last reply Reply Quote 3
              • hobbit666
                hobbit666 last edited by

                We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it πŸ˜„ lmao πŸ˜„

                Kelly scottalanmiller 2 Replies Last reply Reply Quote 0
                • Kelly
                  Kelly @hobbit666 last edited by

                  @hobbit666 said:

                  We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it πŸ˜„ lmao πŸ˜„

                  I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.

                  scottalanmiller 1 Reply Last reply Reply Quote 1
                  • scottalanmiller
                    scottalanmiller @hobbit666 last edited by

                    @hobbit666 said:

                    We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it πŸ˜„ lmao πŸ˜„

                    Those don't apply from the description. Those are very specific titles and everyone is doing work far outside of the scope of those titles.

                    1 Reply Last reply Reply Quote 1
                    • scottalanmiller
                      scottalanmiller @Kelly last edited by

                      @Kelly said:

                      @hobbit666 said:

                      We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it πŸ˜„ lmao πŸ˜„

                      I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.

                      Better if your goal is to get a different job as a system admin AND they don't get upset that you had a false title for your last job or don't catch on. But if your goal is to stay on the generalist path, a specialist title doesn’t really help.

                      Kelly 1 Reply Last reply Reply Quote 0
                      • quicky2g
                        quicky2g last edited by

                        Throw "Senior" somewhere in the title or a higher number like IT Specialist 2 to show some seniority. Always looks good on a resume.

                        scottalanmiller 1 Reply Last reply Reply Quote 1
                        • scottalanmiller
                          scottalanmiller @quicky2g last edited by

                          @quicky2g said:

                          Throw "Senior" somewhere in the title or a higher number like IT Specialist 2 to show some seniority. Always looks good on a resume.

                          I always feel like numbers make them look lower. I'm used to five level scales. So 2 is like junior, 1 is entry level or intern, 3 is mid, 4 is senior, etc. Number seem REALLY weird to have on a CV as they mean nothing specific.

                          Senior is good. Or lead. Or principal.

                          quicky2g hobbit666 2 Replies Last reply Reply Quote 1
                          • scottalanmiller
                            scottalanmiller last edited by

                            The problem with numbers is that usually only entry level positions have numbers. Like helpdesk going from "0" to "3" but once you hit a generalist job or admin or engineer I've never seen those numbers used, ever. So if I see a number, no matter how high it is, I always assume entry level. Sure a 3 might mean you are "nearly ready to graduate to a midlevel job, but the assumption is that you are just in a range within the entry level position.

                            1 Reply Last reply Reply Quote 0
                            • quicky2g
                              quicky2g @scottalanmiller last edited by

                              @scottalanmiller said:

                              @quicky2g said:

                              Throw "Senior" somewhere in the title or a higher number like IT Specialist 2 to show some seniority. Always looks good on a resume.

                              I always feel like numbers make them look lower. I'm used to five level scales. So 2 is like junior, 1 is entry level or intern, 3 is mid, 4 is senior, etc. Number seem REALLY weird to have on a CV as they mean nothing specific.

                              Senior is good. Or lead. Or principal.

                              I haven't heard of too many places with five level scales. We have engineer 1 & 2 then architect. I think Dice lists out 3 or 4 levels but never seen 5.

                              scottalanmiller 1 Reply Last reply Reply Quote 0
                              • Kelly
                                Kelly @scottalanmiller last edited by

                                @scottalanmiller said:

                                @Kelly said:

                                @hobbit666 said:

                                We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it πŸ˜„ lmao πŸ˜„

                                I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.

                                Better if your goal is to get a different job as a system admin AND they don't get upset that you had a false title for your last job or don't catch on. But if your goal is to stay on the generalist path, a specialist title doesn’t really help.

                                I'm not sure how that is a false title. Some of his tasks are Systems Administration level tasks.

                                scottalanmiller 1 Reply Last reply Reply Quote 0
                                • scottalanmiller
                                  scottalanmiller @quicky2g last edited by

                                  @quicky2g said:

                                  I haven't heard of too many places with five level scales. We have engineer 1 & 2 then architect. I think Dice lists out 3 or 4 levels but never seen 5.

                                  Dice doesn't tend to hire higher end jobs, which would explain that πŸ™‚

                                  I was at CitiGroup. We used a five point scale. But no one called them numbers, we weren't entry level. It was Junior, Standard, Senior, Lead and Specialist and then Chief. They would match 1 - 5. We had 0 level interns too. So actually a six point scale. Only the 0 was sub six figures. Juniors started around $105K a decade ago. Only two Level 5s in any department and only the Admin department could get to five, engineering topped out at 4 since they never had the business critical needs of the admin department.

                                  Only one 4 per department. 5s were shared globally so only two needed (one Solaris, one Linux.) 3s were common, 2s were everywhere, nearly every 3 had a 1 to support them.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmiller
                                    scottalanmiller @Kelly last edited by

                                    @Kelly said:

                                    @scottalanmiller said:

                                    @Kelly said:

                                    @hobbit666 said:

                                    We were looking at System/Network Admins, but yeah I do like the IT Specialist as it's says we are good at all of it πŸ˜„ lmao πŸ˜„

                                    I'm not sure how titles are viewed in the UK, but I would aim for something with Admin rather than Specialist/Technician/Generalist. You are doing the work of both, but having a SysAdmin title will look better on a CV than a Specialist in my opinion.

                                    Better if your goal is to get a different job as a system admin AND they don't get upset that you had a false title for your last job or don't catch on. But if your goal is to stay on the generalist path, a specialist title doesn’t really help.

                                    I'm not sure how that is a false title. Some of his tasks are Systems Administration level tasks.

                                    Because ONLY some of his tasks are. A system admin is a full time title. Generalist titles are for mixed duties where nothing is 90%+ of your time.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmiller
                                      scottalanmiller last edited by

                                      Just like if you work in an auto shop and 50% of the time you are a gopher, 20% a secretary, 10% work the front cashier and 20% fix cars, you can't put your title as "Mechanic." But you can say that you have worked as a mechanic.

                                      Kelly 1 Reply Last reply Reply Quote 0
                                      • Kelly
                                        Kelly last edited by

                                        This is SMB. An IT department of 4. You never have a full time Sys/Net Admin in those kinds of places unless you're an MSP.

                                        scottalanmiller 1 Reply Last reply Reply Quote 0
                                        • Kelly
                                          Kelly @scottalanmiller last edited by

                                          @scottalanmiller said:

                                          Just like if you work in an auto shop and 50% of the time you are a gopher, 20% a secretary, 10% work the front cashier and 20% fix cars, you can't put your title as "Mechanic." But you can say that you have worked as a mechanic.

                                          This isn't a very good example. Those are four entirely unrelated professions, not a gradation of tasks within a single profession.

                                          scottalanmiller 1 Reply Last reply Reply Quote 0
                                          • scottalanmiller
                                            scottalanmiller @Kelly last edited by

                                            @Kelly said:

                                            This is SMB. An IT department of 4. You never have a full time Sys/Net Admin in those kinds of places unless you're an MSP.

                                            Right, so don't use the titles from the enterprise that are very specific to job duties when they don't apply. Use SMB titles instead. That's my whole point. You never get either of those titles in an SMB.

                                            Kelly 1 Reply Last reply Reply Quote 0
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