System Administrator Job Description
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Hello ML, Good day!
Can anyone please help me to figure out about this System Administrator Job Description:
3years of equivalent work experience
preferably possesses certifications such as Microsoft
IT Knowledge Experience
Active directory operation
E-mail system (O365) operation & trouble shooting
Web portal operation (Share point)
Help Desk portal management
System-based configuration setting & operation
Skill set requirements:
Mandatory: Windows PC over 7, Windows Server over 2003
Basic Network (L2, L3 network)
Advantage to have:
DNS, DHCP
Programming experience, Database knowledge, Mac (iOS)
System Operation experienceOversee the management of operational tasks for the “CRM tool - please give me an idea about the CRM tool you been using. I know @NTG are using them. Tagging @scottalanmiller @Minion-Queen
Just trying to figure out what would be likely the technical exam/ Interview questions.
forgot to add @JaredBusch @Carnival-Boy
Thanks,
It's Me Again -
NTG uses MS CRM. We have managed SugarCRM and vTiger in the past.
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I'm completely in the dark about CRMs. I've never been exposed to one, either for use or support in the companies I've worked for.
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@Dashrender said:
I'm completely in the dark about CRMs. I've never been exposed to one, either for use or support in the companies I've worked for.
It'll be like an ERP or your health data records system. They all share a lot in characteristics.
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If you want to learn CRM basics and not a specific system, SugarCRM is very popular and is free and open source. You can install it on a Linux VM quite easily. Or you can install it to a system like A Small Orange with a single click. Getting access to a common CRM to play with it would be pretty easy. Then you can say that you have deployed it as well.
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@scottalanmiller said:
If you want to learn CRM basics and not a specific system, SugarCRM is very popular and is free and open source. You can install it on a Linux VM quite easily. Or you can install it to a system like A Small Orange with a single click. Getting access to a common CRM to play with it would be pretty easy. Then you can say that you have deployed it as well.
Thank you, I will try this later when i get home.
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We have our own inhouse CRM/ERP as well as Microsoft Great Plains.
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Actually on a call to replace our CRM right now because MS CRM is not functioning well.
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Not functioning well how? I'm planning on rolling it out next Spring.
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We are having issues with the Outlook connectors (not crashing outlook every single time you load it), this is for the hosted version.
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I was reading here on
http://www.sugarcrm.com/download
There are two options, which one should choose? -
@itsmeagain said:
I was reading here on
http://www.sugarcrm.com/download
There are two options, which one should choose?If you have a place to deploy it the community edition would be the one.
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@coliver said:
@itsmeagain said:
I was reading here on
http://www.sugarcrm.com/download
There are two options, which one should choose?If you have a place to deploy it the community edition would be the one.
I don't have any place to deploy it. Probably just set up it on my Computer.
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Is https://www.atlassian.com/software/jira/
is another CRM Tool?
Would love to hear if what are the other CRM tools are you using in your environment. -
JIRA is not a CRM, it is a project management system for tracking software development.
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All Atlassian products are for software developers. They exclusively make development software.
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@itsmeagain said:
Is https://www.atlassian.com/software/jira/
is another CRM Tool?
Would love to hear if what are the other CRM tools are you using in your environment.Jira isn't a CRM. CRM stands for Customer Relationship Management. Jira is something that is used to track software development progress.
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Popular CRM packages include: MS Dynamics CRM, Salesforce, Zoho CRM, SugarCRM, vTiger, SuiteCRM, etc.
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Oh okay
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How about Web portal operation (Share point)?
Where should i start learning about this stuff?
I read it last time @Ambarishrh is working with his share point farm.
